Huntswood is looking for Utilities Complaint Handlers with utilities and complaint handling experience to join an exciting project based in our Glasgow Office.
As a complaint handler you will be investigating business customer complaints and resolving them with solutions that suits the customer and the company.
You will also be taking and making calls from customers to deal with their complaints in a timely manner.
Start Date: 18th November 2024Day Rate: £155 - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with thisLocation: Glasgow City Centre - This is a office based roleWorking hours: Monday to Friday , 9am to 5:30pmWhat Huntswood can offer:A 2 month contractA chance to gain experience in a professional and challenging environment, working for well-known organisationsThe chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the futureWhat Huntswood is looking for:Experience investigating complaints for a utilities companyExperience working for a water company would be beneficialExperience working with commercial customers would be beneficialCommitment to work at client's office in GlasgowExcellent communication and interpersonal skills in writing and over the telephoneAbility to work independently as well as being able to work as a teamStrong attention to detailAbility to navigate through a number of in-house databasesGood MS Office skills, particularly MS WordHuntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation.
So, if you want to join this growing team of excellent associates and make a positive difference apply now!
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