User Researcher Location: London (Hybrid) Salary: £75,000 - £78,000 + Bonus A User Researcher role that drives high-impact insights and data-driven recommendations, shaping project direction and elevating user experiences.
Working closely with multidisciplinary teams, this position centers on creating effective user-centered designs through strategic research, impactful findings, and actionable insights.
User Researcher Key Responsibilities: Define Research Needs : Identify project-specific research requirements and select the most effective research methods.
Plan and Conduct Research : Develop detailed research plans, establish study goals, and execute user research sessions such as interviews, workshops, and ethnographic studies.
Data Analysis and Synthesis : Analyze qualitative and quantitative data to generate valuable insights, crafting these findings into clear user stories and strategic recommendations.
Visual Communication : Use journey maps, storyboards, and diagrams to illustrate customer experiences, helping teams understand the full user journey.
Present Insights : Share findings with stakeholders, delivering clear, actionable insights and proposals for service enhancements.
Ideal Experience of a User Researcher: User Research Expertise : Experience in user research roles, ideally in public sector or consultancy settings where research has influenced business decisions.
Strong Communication : Excellent presentation skills, enabling clear communication of insights and recommendations, while considering diverse stakeholders' needs and perspectives.
Collaborative Skills : Proven ability to work effectively within cross-functional teams, contributing to a unified approach to user experience.
Government Sector and Security Clearance : Experience in government projects is beneficial, with active SC clearance highly preferred.
This User Researcher role is suited for someone with a passion for data-driven decision-making and a collaborative mindset, eager to elevate user experiences through strategic research and innovative solutions.