Urgent Care Programme Manager

Job summary Programme Manager - Urgent Care per week.
Competitive salary Closing date Monday, 27th January 2025.Thisis a rare and exciting opportunity for a suitably experienced and dynamic individualto join our transformation team.
Ideally, we are looking to recruit someone who has extensive knowledge of Urgent Care patient pathways.
You will understand the Urgent Care landscapeand help align General Practice priorities and those of the system, through theimplementation of transformational projects which improve and develop UrgentCare pathways for patientsWe work closely with ourpractices together with primary and secondary care providers to amplifytheir voices in discussions and decisions about the delivery of healthcare inour area.
Our vision is to empower general practice.If you are an experienced Programme Manager and would like to discuss this role in more detail, please email our People Services team , who can arrange for adiscussion with a member of the team.Faceto face interviews will be held at One Care Offices in Whitchurch, SouthBristol and will be held on Monday 3rd February.We particularly encourage applications from those that identify as Black, Asian and Minority Ethnic as they are currently under-represented in the health and care sector.
Main duties of the job As the Urgent Care Programme Manager you willEnable general practice tofeed into the design, development, and mobilisation stages of a model of carethat delivers the outcomes of the Urgent Care workstream objectives, reducesinequalities across the system and responds to local needsLead the Urgent Care GPCBCommittee who will feed into the work and have oversight of general practiceprocesses made up of representatives across the six GP localities and thosewith specialist interest in this workstreamDevelop and implement a generalpractice programme plan of Urgent Care priorities Support GPCB to ensuresufficient resource available to general practice to deliver the programme planProvidesingle contact point for other BNSSG providers, the system workstream programmeteam and general practiceDevelop and maintain relationships with keystakeholders both internally and externallyShare information with general practice, secondarycare and ensure engagementWork well with workstream management team (ICB,Trusts) to develop shared objectivesScope and define projects and initiatives insupport of the workstream plan, including providing information, analyticaladvice and expertise as neededContribute to business plans, dashboards, risk logsand other programme documentation to support the achievement of identifiedworkstream outcomes About us OneCare is the GP federation representing and supporting practices in Bristol,North Somerset and South Gloucestershire (BNSSG).
Established in 2014, we have 67 member practices across the area that provide healthcare for around 1million patients.
Our vision is to empower general practice.
We are a Community Interest Company focused on delivering benefits forour practices.Weoffer direct support to practices with many different aspects of running theirday-to-day businesses through our Practice Support Team.
We also support practicesto work at scale at PCN, locality and BNSSG-level, holding contracts on theirbehalf as required and offering relevant expertise in digital, analytics andcommunications.
We work closely with our practices to amplify their voices in ourarea's discussions and decisions about healthcare delivery.InSeptember 2020, One Care established a GP Collaborative Board (GPCB) toaccelerate and amplify the representation of general practice in the widerhealth and social care system.
The GP Collaborative Board enables generalpractice to engage effectively with the developing Integrated Care System andto support development of strong place-based Integrated Care Partnerships.
TheGPCB brings together all general practice leaders so we can function as anequal beside other providers and the commissioner.
The GPCB has GPCBProgramme Managers which strategically operationalise GPCB priorities.
Job description Job responsibilities To understand the Urgent Care landscape and to alignGeneral Practice priorities and those of the system, through the implementationof transformational projects which improve and develop Urgent Care pathways forpatients.Enable general practice to feed into the design, development, andmobilisation stages of a model of care that delivers the outcomes of the UrgentCare workstream objectives, reduces inequalities across the system and respondsto local needsLead the Urgent Care GPCB Committee who will feed into the work and haveoversight of general practice processes made up of representatives across thesix GP localities and those with specialist interest in this workstream Develop and implement general practice programme plan of Urgent Care priorities.
Support GPCB to ensure sufficient resource available to general practiceto deliver the programme plan Provide single contact point for other BNSSGproviders, the system workstream programme team and general practiceDevelop and maintain relationships with keystakeholders both internally and externallyShare information with general practice, secondarycare and ensure engagementWork well with workstream management team including Intergrated Care board and hospital trusts to develop shared objectivesScope and define projects and initiatives insupport of the workstream plan, including providing information, analyticaladvice and expertise as neededContribute to business plans, dashboards, risk logsand other programme documentation to support the achievement of identifiedworkstream outcomesRecruit and provide line management to project managersto deliver agreed workstream projects Build and maintain goodworking relationships with a broad range of internal and external stakeholders(clinicians, managers, providers etc.)
on a range of operationally sensitiveissues.Produce and present reports, requiring thecollection, analysis and interpretation of a wide range of data includingdiffering expert opinion/recommendations.
Person Specification Personal qualities, skills and attributes Essential Ability to articulate and advocate the value of collaborative working to benefit patient need Capable of working autonomously with minimal supervision Excellent oral and written communication skills, interpersonal skills, relationship building skills Ability to present concise and considered information Ability to understand complex primary care agendas and relationships Ability to coach and challenge others in a supportive and constructive way Skilled in developing consensus where there are strongly held differing views providing judgement where advice expert opinion differs Able to work effectively within diverse groups and teams Capacity to communicate effectively with others, employing skills to motivate, negotiate and influence Able to use skills to encourage innovation and collaborative working Qualifications Essential Qualification in Management, or Project Management related subject or demonstrable equivalent professional development Knowledge of health service management and delivery, including primary care.
Desirable Experience of working in primary care.
Knowledge of strategic urgent care initiatives Knowledge of and recent experience of current developments in NHS Line management experience