Job summary The Intensive Care Unit at Maidstone Hospital is looking for a unique individual to join our team to provide comprehensive clerical, secretarial and administrative support.This individual will often be the first line of contact in dealing with relatives and will need exceptional people and time management skills.
They will need to have a warm and welcoming attitude with excellent communication and listening skills as our visitors are often understandably anxious and distressed.
Main duties of the job This post requires adaptability and reliability, this is a fast changing environment and no day will be like another.The ideal candidate will be computer literate, have excellent IT skills and be able to liaise with a diverse group of health professionals and other hospital departments.Please note that this role may often attract a high level of applications.
Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.
About us MTW is a large acute hospital trust in the south-east of provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex.
We have a team of over 8,000 full and part-time staff.
We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly?
In the NHS, we are reminded every day of how important life is.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
Job description Job responsibilities Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career.
We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.
We are committed to being a diverse employer and strive to reflect everyone in our local communities.
We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace.
Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible.
You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - (Interview Date: TBC Person Specification Qualifications Essential Educated to GCSE level or equivalent NVQ Level 3 or equivalent Desirable GCSE in English Recognised IT qualification Experience/Knowledge Essential Previous administrative experience IT literate with excellent keyboard skills Previous telephone service experience Desirable Possess experience in dealing with public Possess clerical experience Work experience in the Hospital/Ward Able to use Microsoft packages Previous NHS systems experience Skills Essential Ability to work independently and problem solve, as well as work as part of a team.
Possess excellent inter-personal skills Attention to detail.
Be able to manage time effectively