YOUR MISSION The Field Operations team is part of the Marlink Enterprise Delivery organization. The Field Operations Coordinator reports to the Field Service Manager. Operational planning for new installation requests and service calls. Ensuring execution of field engineering assignments at the right time, with satisfactory quality and within defined cost limits. MAJOR RESPONSIBILITIES Co-ordinate field service trips using Marlink and approved partners' FEs, based on requests from project managers and network operations. Quality assurance and cost control of field service work. Actively supporting development of the department and its workflow, and support procedures creation by factual feedback to improve operations excellence. Prepare reports from operations activities. Assist in HSE reporting to senior management. On-call rota participation. Ensure correct training and competence certificates. Support internal operations departments, including project and service delivery. EDUCATION & EXPERIENCE Higher education in IT/Telecommunications and/or Business Administration or a minimum of 3 years experience in a similar role. Good overview of satellite and network/IP technologies in general. Project management experience. KNOWLEDGE, SKILLS, & ABILITIES: Ability to plan, organize and delegate operational tasks within the FEs teams and their prompt evaluation. Excellent verbal and written communication skills and ability to listen and understand expectations. Strong analytical skills and decisiveness. High customer orientation, service-minded, and able to handle stress and high pressure. Actively share knowledge within the organization. Flexible to perform also other tasks outside the scope. WE OFFER Marlink Training Academy for professional and personal development. International mobility. Equal opportunities employer. Cultural diversity. Attractive working environment in an international telecommunication company. Employee social events. Access to LinkedIn Learning. Cycle to Work scheme. Private Medical Care. EV Car Scheme. The position will have a start date ASAP.
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