We are seeking a highly motivated and organised Transport Administrator to join our busy and successful Transport team.
In this role, you will play a crucial part in ensuring the smooth and efficient movement of goods, from booking and planning to delivery and customer service.PLEASE NOTE: this vacancy is a temporary post for 6 months, to cover maternity.Key Responsibilities:Booking Management: Manage incoming transport bookings via phone and email.Route Planning: Liaise with transport planners to optimise route planning and vehicle utilisation.Data Input: Accurately input booking details into internal systems.Customer Communication: Provide timely updates to customers regarding the status of their shipments.Relationship Building: Build and maintain strong relationships with customers and hauliers.Issue Resolution: Resolve transport-related issues efficiently and professionally.Invoice Verification: Check and verify invoices for accuracy.POD Management: Chase hauliers for proof of delivery (PODs) and forward to customers.Team Support: Support colleagues within the transport team as required.Adherence: Adhere to company policies and procedures.What you'll bring:Experience: Previous experience working within a busy transport department.IT Skills: Proficiency in Microsoft Excel, Word and Outlook.Systems: Experience using transport management systems (e.g., Qargo), fleet and drivers management systems (e.g., Fleetcheck, Trutac, Samsara), and customer portal systems (e.g., Transporeon, Blue Yonder).Communication: Excellent verbal and written communication skills.Problem Solving: Demonstrated ability to problem-solve and find solutions under pressure.Organisational Skills: Strong organisational and time management skills.Attention to Detail: High level of attention to detail.Teamwork: Ability to work effectively as part of a team.Benefits:Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:Competitive Salary: We value your skills and commitment.Discretionary Bonus: Because your hard work deserves to be rewarded.Pension Scheme: We've got your future covered.Annual Salary Review: Your growth matters to us.Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.Interest-Free Company Loan: We're here to support you.Free On-Site Parking: Convenient and hassle-free.Cycle to work schemeReferral Bonus £750: Spread the word and earn some extra cash.Care First Lifestyle Programme: Because your well-being matters.Flu Jabs Annually: Stay healthy, on us!Life Assurance: We've got you covered.Electric Vehicle Charging Points at Work: Embrace sustainable transport.Flexible Career Pathway.Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.