Training and Development Officer Location: Bristol Hybrid: 3 days in-office, 2 days remote Salary: £30,000 - £35,000 About the Role: Are you passionate about helping people unlock their full potential?
As a Training and Development Officer, you'll play a key role in developing skills, boosting performance, and creating an exceptional experience for both employees and customers.
You'll work closely with specialists, delivering engaging coaching sessions that inspire growth and elevate customer satisfaction.
Design and deliver impactful coaching sessions to enhance team performance and align with key operational goals.
Support and guide teams to provide outstanding Customer and Dealer Experiences, ensuring they're confident and well-prepared.
Collaborate with colleagues across departments, acting as a bridge to bring fresh insights and drive positive change.
Once training is complete, you'll enjoy a flexible hybrid work model, with three days a week in an incredible office in Bristol and 2 days at home.
What Are They Looking For?
Seeking a Training and Development Officer who's passionate about personal and professional development.
Here's what will make you a great fit: Proven experience in coaching, with the ability to plan and deliver effective 1-on-1 sessions.
Excellent communication skills, with the ability to provide constructive feedback and represent the customer's voice.
A proactive approach to identifying trends, recommending improvements, and making a meaningful impact.
A self-starter who's committed to ongoing growth and self-improvement, always seeking ways to refine your skills.
Strong multitasking abilities and comfort in a fast-paced, dynamic environment.
Strong questioning and active listening abilities.
Clear and concise verbal and written communication.
Experience in delivering feedback that drives improvement and supports team success.
A genuine curiosity and desire to help others reach their potential.
Ability to act autonomously and make decisions within established guidelines.
Why Join?
You'll be part of a dynamic, supportive team who are all dedicated to driving personal and professional growth across the organisation.
The team culture is collaborative and inclusive, focused on resilience and delivering high-quality coaching sessions.
A structured onboarding experience.
Regular one-on-one sessions and development opportunities.
A vibrant team culture that values collaboration, growth, and customer-centric thinking.
What's On Offer?
£30,000 - £35,000 (plus a discretionary yearly bonus based on performance).
28 days holiday with the option to buy or sell additional days.
15% non-contributory pension.
Private medical insurance, health screenings, life assurance and access to multiple wellness platforms.
Supportive family leave options.
Access to a vast library of internal training resources.
Car Benefit Scheme, Cycle to Work Scheme, employee discounts and more