Job DescriptionTrainee Parts Advisor Needed – New job just in!
!My client is a Main dealership who are looking to recruit a Trainee Parts Advisor.Salary: Minimum wage, so will be dependend on age.Hours: 8:00am – 5:00pm Monday to FridayLocation: SouthamptonWorking within a busy department, you will be focused on delivering a modern and efficient parts service.
The main priority will be to maintain a high level of service to the Workshop to ensure Technicians remain productive, and to attend to Retail counter customers.
Hours of work: Monday to Friday, 8.00am to 5.00pm with ½ unpaid lunch break each daySalary: negotiable hourly rate paid monthlyBenefits: 20 days annual leave plus 8 days bank holidays.
Holidays increase with time served.
Nest PensionOn the job Training, e learning and external training courses where necessary Trainee Parts Advisor Role: Delivering exceptional customer service to our customer'sEstablishing customer's needs for required parts through conversations, diagnosis and recommendations as appropriateLocating and ordering parts for our very busy sales and service department'sBeing fully conversant with procedures within the parts departmentLiaising and maintaining a working relationship with the supplier'sReceiving, recording and allocating parts and consumables from supplier'sCommunicating relevant promotions and offers to our customer'sFollowing warranty parts processCarrying out weekly parts stock checksReporting any stock damages or lossesFollow current procedures for returning parts to all supplier'sDaily and Weekly husbandry of the parts department and parts storage areas As a Trainee Parts Advisor You: Knowledge of geographical areaProfessional presentationCustomer Service Skills, both written and verbalPhysically able to lift appropriate items in and out of vehicle (subject to legal limitation)