Pertemps Daventry are currently recruiting for a Trainee Customer Service Support to join one of our established Production Clients.
Hours - 39 per week Monday to Thursday -8:30am to 17:00pm and Friday 8:30am to 16:00pm (Half an hour Lunch Break) Salary £20,500 - £21,500 pa Our client is looking for a school or a colleague leaver that is looking to get into a Customer Service role, this is to provide customer service and administrative support for all products and services.
You will learn all about theengineering and pneumatictool world.
Duties: Become responsible for filing of all MTS Sales Paperwork in the most efficient and effective way.
Training for Sales Support for all Customer service enquiries, orders, and quotes, Raising sales orders, dispatchnotes and invoices on Datafile system.
MTS Training for 3rd Party Warranty and Demo Tool processes.
Provide Sales / Administrative support for field sales force.
Training on how to raise and review stock demand reports and monitor stock levels for specific products.
Become adept at progressing products from suppliers and updated on the system.
Provide updates on supplier performance and promptly advise of any issues arising.
Become fully conversant with the operating systems.
Become fully conversant with office/ orders procedures.
Become fully conversant with the pricing structure for all products.
Provide assistance in organising power tool service scheduling and publishing details.
Other ad hoc duties as assigned by Senior Management.
Support the Marketing team with social media updates when required, Training will be provided.
Become fully conversant with the company's internal CRM System.
Candidate Requirements: School or Colleague leaver with a Educated to GCSE Standard or equivalent.
Numerate Mature Outlook with a enthusiastic and outgoing personality.
Confident telephone manner.
Accurate with good attention to detail Methodical Flexible Practical Computer Literate Some Customer service experience is desirable in any capacity.
For more information please contact Niki @ Pertemps on 01327 220483 TPBN1_UKTJ