Trainee Case Manager, Office Based, Wigan

Trainee Case Manager required to work for a fast growing company based in Wigan, Greater Manchester.
This is an office based role Established in 2001, our client works with both private clients and the public sector to locate missing Next of Kin and beneficiaries to an estate.
They are now one of the country's largest genealogists/heir hunter firms and due to substantial organic growth, are looking to recruit a Trainee Case Manager.
Day to day tasks: * You will receive full training and will be working toward taking on a full Case Manager's case load.
* You will be working with a team leader to broaden your knowledge of the relevant legislation, research techniques and work strategies to be able to become a full Case Manager.
* You will research genealogy in accordance with the training provided and the client's instructions, using all authorised resources including external research from approved databases.
* You will record research findings with neat, clear handwriting in the correct format.
* You will order birth, death, and marriage certificates as well as other relevant reference documents for research purposes.
* You will take/make calls to confirm research or rule out leads.
* You will ensure the in-house Case Management system is kept up to date with case progression.
* You will prepare interim and final reports, including the family tree, letters, family history reports and mailing lists.