Description Trainee Spa Therapist Location: Eden Hall, Staffordshire About Us: Eden Hall Day Spa provides a luxurious spa day experience, providing a retreat in our state-of-the-art facilities and most importantly, total relaxation.
The Role: Are you passionate about well-being and delivering exceptional treatments?
Join our team and be part of a community that prides itself on providing a tranquil and revitalizing experience for every guest.
We are offering a comprehensive 6-week training program designed to develop qualified therapists who excel in both treatment quality and customer care.
Our program is tailored to equip you with the skills needed to offer an exceptional level of service, ensuring each guest enjoys a relaxing and rejuvenating experience.
Why Join Us: Work in a stunning, historic estate with a commitment to excellence in hospitality.
Competitive Rate of Pay.
Complimentary use of the leisure and spa facilities.
Complimentary spa day on work anniversaries Up to 20% target led commission on product sales.
Staff canteen which provides a variety of lunch options daily.
Discount on overnight stays and spa days.
30% discount on food and drink.
Employer workplace pension contribution.
Excellent Induction and training programme.
Perkbox Online benefits and discounts.
Free Parking.
Opportunities for professional development and career advancement.
Key responsibilities: Perform a variety of spa treatments including massages, facials, body treatments, and more.
Ensure clients receive excellent quality treatments and provide customer care to the highest standard.
Carry out all treatments to the highest standard.
Always be polite and courteous to guests.
Assess clients' needs and recommend appropriate treatments.
Achieve sales and treatment targets.
Ensure therapy rooms are comfortable, clean, and tidy.
Abide by all Health & Safety Guidelines.
Provide clients with personalised experiences, including post-treatment advice and product recommendations.
Stay updated with the latest spa industry trends and techniques.
Work collaboratively with other team members to create a positive and welcoming environment.
Person Specification: Essentials Excellent customer service and communication skills.
Ability to work flexible hours, including weekends and holidays.
Strong attention to detail and ability to maintain a hygienic and organised workspace.
Desirables Proficient in a variety of spa treatments and techniques.
Previous experience working in a similar role and establishment.
Further Information: 3 days a week.
23.25 hours per week with opportunity for full-time employment - 45hrs per week Shifts varying between 9.45am - 8pm Salary: £11.44 per hour - this shall increase following successful qualification and completion of the 3 week training programme.
Note: Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business including evenings, weekends, and bank holidays People say you can't choose your family, well we choose you to be part of ours.