Customer Service Administrator Advisor - Temporary Role Working Hours: Full Time, 40 hours per week, Monday to Friday between 08.30 - 17.00 Contract Type: Temporary - 4 weeks Key Responsibilities: Handling administrative tasks including new quotations, booking new jobs, resolving queries, and providing updates.
Outbound customer calls Review and validate job bookings, ensuring parts are checked and authorised before the appointment date.
Proactively contact customers to schedule appointments for those who have not selected a booking date.
Complete and submit insurance authorisation requests.
Maintain accurate and up-to-date job notes.
Key Requirements: Previous experience in a customer service role.
Excellent communication and problem-solving skills.
Strong attention to detail.
Ability to work in a fast-paced environment.
Proficient in using computer systems and software.
Why join our client's team?
Friendly and supportive work environment.
Opportunity to work with a market-leading organisation.
Conveniently located office, just a 9-minute walk from Bristol Temple Meads train station.
Nearby parking available within a 2-minute walking distance from the office.
Competitive salary and benefits package.
If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, we want to hear from you!
Apply now to join our client's team as a Customer Service Advisor in Bristol.
Apply by submitting your CV or emailing Adecco is a disability-confident employer.
It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.
Adecco is committed to building a supportive environment for you to explore the next steps in your career.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.