About the role Our client is currently looking for a new recruit in joining their team, please read on!
You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday.
Shifts: Monday – Friday (37.5 hours per week)
Job responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc) or Client's own The must haves: 2 years+ experience in a PC field service environment or PC field Workshop environment Hardware – Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell – Desktop and Laptop training Essential: Must have SC clearance / or be able to gain this.
UK National with a UK passport Must join the OOH rota and standby.
Full clean driving licence What's in it for you?
– Our client loves to reward their people for doing a great job.
This is on a contract starts form 17th March till 30th May 2025 A day rate, in-scope IR35, up to £18.51 (via a Hays approved umbrella company) or £14.54 via PAYE This role is based in Carterton.
Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.
We look forward to speaking to you!