Brief Description The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.Technology is continuing to transform the railway industry.
Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology.
From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it.
We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.
Get ready to embark on a journey where your skills will not just be utilised; they'll be honed and expanded.
You're not just joining a team; you're becoming part of a collective force helping to build and operate a railway fit for the next 200 years!About the role (External)Provide an efficient and effective general administrative and secretarial support service to the lead manager and their team.
Maintain relevant records.What will you be doing?Undertake general office administration duties including control of all mail, diary support, processing and maintaining personnel records including vulnerable assets such as mobile telephones; make necessary returns.
Arrange travel, hotels and vehicles, and order and control Personal Protective Equipment (PPE) for the team.Organise meetings and the production, collation, and dissemination of documentation for and resulting from them.
Take minutes when required and follow up actions from the meeting as directed.Provide a consistent telephone presence on behalf of the team delivering excellent customer service.
Provide communications support to the team including sending messages as required.Maintain work files and records in an efficient order and archived as necessary.Utilise financial and procurement systems and act as Local Purchasing Agent (where directed) by ordering stationery and other office consumables as directedReport team problems e.g., IT and office/building/site facilities and monitor response.Provide support for other administrative tasks as directed.Undertake the role in a way that is consistent with, and reinforces, Network Rail's valuesMeet the essential criteria/ Apply today to join our team!EssentialExperience in appropriate IT packagesGood organisation skillsGood communication skills (verbal and written) including excellent telephone mannerExperience of working with a teamDesirableRecognised qualification in keyboard associated skills and office management techniquesKnowledge and experience of records management