The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms.
We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back.
We're what you might call a 'proper pub' serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.
We will provide you with a great package: Competitive hourly rate + tips 28 days holiday Company Pension scheme Retail and beer discounts Fun culture surrounded by a supportive team Free food when on shift 30% dining discount of all managed houses Employee Assistance programme Benefits portal Refer a friend bonus Career development programme Great working environment and great prospects!
Your role: We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive team member You will need to demonstrate: Previous experience working front of house in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and grow with us If the above sounds like you we'd love to hear from you.