Role Description: A senior transaction role, which involves running a team of including three Transaction Leaders and Transaction Executives / Outreach staff.
The Team Leader will take ultimate responsibility for the performance (financial and non-financial) of their Team.
Key Responsibilities: Manage a transaction team of up to nine members of staff.
Always maintain the highest standards of professional behaviour, and act as a role model to team members.
Be responsible for the delivering of an annual fee target for the team (target to be reviewed annually and to be agreed with the Managing Director).
Lead major deals, and double-head complex transactions to support your deal leaders, where appropriate.
Manage and motivate the team members to ensure that performance and client service levels are maximised.
Set and monitor appropriate targets and KPIs for all team members.
Perform regular 1-2-1 meetings and quarterly review meetings with all team members.
Take the lead on all client service / client complaint issues & terminations of the team's portfolio and ensure that the matters are concluded on a timely basis.
Prepare a monthly report (detailing progress against targets, KPIs, complaints, key files, terminations) for submission to the Managing Director.
Support and assist senior members of staff to ensure new initiatives, and policies are implemented across your team.
Ensure that appropriate training is provided to your team members to aid their development.
Allocate (and reallocate where necessary) files across the team members.
Attend and contribute at senior management meetings.
Liaise with other departments to ensure the timely progression of client files.
Monitor and assist (where necessary) with the progression of all files in the team through to completion.
Monitor Interest received by your team and ensure that prospects are processed promptly and proactively.
Attend to recruitment and other HR matters pertaining to the team.
Reporting To: Managing Director