Job summary An opportunity has arisen to recruit an experienced and highly motivated Team Administrator within the York Outreach Recovery Team.
Main duties of the job The successful candidate will be required to provide administrative duties for the full multi-disciplinary team.
The successful candidate will need to have excellent IT and organisational skills and a good knowledge and understanding of information systems.
Significant secretarial/administrative experience is essential along with comprehensive knowledge and experience within Microsoft office applications.The team is a busy and fast paced environment so the ability to work under pressure to meet deadlines with a flexible and motivated attitude to work is essential.The role mainly includes day to day admin tasks such as organising meetings and appointments, answering the phone to service users and other agencies, tending to the central email box and the minuting of clinical meetings.
Some dictation is also required to support clinical staff.Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential.
About us We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.We nurture the recovery journey of anyone in need of our help.
In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood.
Our patients, their families and carers work together with us towards better mental health.We're committed to new thinking that improves the wellbeing of our region.
We connect with our communities and partners to get mental health care right, in areas that really need it.We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description Job responsibilities The successful candidates must also have the ability to be organised, efficient and have the capacity to prioritise their workload whilst dealing sensitively with issues and maintaining confidential information, attending huddles, monitoring the team inbox, making appointments, diary management and some dictation using Bighand.
The successful candidates must also have the ability to be organised, efficient and have the capacity to prioritise their workload whilst dealing sensitively with issues and maintaining confidential information.
The candidate may also asked to support the wider secretarial team including Reception.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
You must have the Right to Work in the UK in order to be successfully appointed to this role.
Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Person Specification Qualifications Essential Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
Desirable Level 3 Qualification in Leadership and Management RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment Experience Essential Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
Customer Service experience (face to face, answering calls, correspondence).
Experience of organising completing demands and workloads.
Experience of setting up and maintenance of administrative systems and processes Experience of working autonomously and proactively Desirable Experience of supporting/supervising staff.
Experience of handling monies and working within financial guidelines.
Knowledge Essential Comprehensive knowledge of Microsoft Office applications Understanding of data protection and the need for confidentiality and how to maintain this Knowledge of office systems and processes.
Desirable Knowledge of NHS systems Personal Attributes Essential To build rapport, engage and develop positive relationships.
Courteous and sensitive to others needs or feelings Positive, motivated and enthusiastic.
Punctual and professional.
Flexible in approach to supporting colleagues and the service To take responsibility for self and committed to continual personal development Able to work in accordance with the Staff Compact and Trust Values and Behaviours.
Promoting a positive image of the Service Committed to promoting a positive image of people with mental health conditions and/or learning disabilities.