Job summary An opportunity has arisen to recruit an experienced and highly motivated Clinical Team Administrator within the Community Adult Mental Health Team based at Foxrush House, Redcar, although there may be a requirement for you to work at other Trust sites .
This is a permanent 37.5 hours post, Monday to Friday 9am to 5pm.
Main duties of the job The successful candidate will be required to provide administrative duties for the Multi-disciplinary Clinical Teams and Management Team at Foxrush House.
The successful candidate will need to have excellent IT and organisational skills and a good knowledge and understanding of information systems.
Administrative experience is essential along with comprehensive knowledge and experience within Microsoft office applications.The team is a busy and fast paced environment so the ability to work under pressure to meet deadlines with a flexible and motivated attitude to work is essential.The role mainly includes day to day admin tasks such as organising meetings, diary management, answering calls and dealing with queries from service users and other agencies, tending to the central email inbox's and setting agenda's and minuting of meetings.
Some dictation is also required to support clinical staff.Excellent communication skills, both verbal and written coupled with proven administration skills and previous experience is essential.Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management.
Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
About us We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.We nurture the recovery journey of anyone in need of our help.
In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood.
Our patients, their families and carers work together with us towards better mental health.We're committed to new thinking that improves the wellbeing of our region.
We connect with our communities and partners to get mental health care right, in areas that really need it.We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Date posted 04 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 346-TSA-173-24-A Job locations Foxrush House Kirkleatham Business Park Redcar TS10 5RT Job description Job responsibilities Main roles are attending team huddles, arranging team meetings including, agenda and minutes, monitoring shared mailboxes, making appointments, diary management and some dictation using Bighand and liaising with other agencies.The successful candidates must also have the ability to be organised, efficient and have the capacity to prioritise their workload whilst dealing sensitively with issues and maintaining confidential information.The candidate may be asked to support the wider secretarial team including Reception.Please refer to the attached job description for further detailed information regarding the role and main responsibilities.
Person Specification Qualifications Essential Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management.
Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
Desirable Level 3 Qualification in Leadership and Management.
RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment Experience Essential Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information) Customer Service experience (face to face, answering calls, correspondence).
Experience of organising completing demands and workloads.
Experience of setting up and maintenance of administrative systems and processes.
Experience of working autonomously and proactively Desirable Experience of supporting/supervising staff.
Experience of handling monies and working within financial guidelines.
Knowledge Essential Comprehensive knowledge of Microsoft Office applications.
Understanding of data protection and the need for confidentiality and how to maintain this.
Knowledge of office systems and processes.