Team Administrator

Job summary Job Title: Part-Time Team Administrator (Band 3)Location: BristolHours: - 30 hours per week ( to FTE)Are you an organised, self-motivated individual with experience in administration?
We are looking for a skilled Team Administrator to join our award-winning Bristol Dementia Wellbeing Service.
This service is a partnership between Alzheimers Society and Devon Partnership NHS Trust, supporting people living with dementia and their carers.Youll be joining a dynamic team that provides vital services to people living with dementia and their families.
Were looking for someone who enjoys a varied role, is able to work independently, and can handle multiple tasks with a high level of attention to detail.
This is a fantastic opportunity to be part of a service that truly makes a difference.Why Apply?
Join a supportive team making a real impact on peoples lives.
Ongoing training and development opportunities.
A chance to work in an organisation committed to equality and inclusivity.
Interested?
If this sounds like the right role for you, we strongly encourage you to get in touch with Vicky Yeo at 0117 904 5150 to learn more about the position.
We look forward to hearing from you Main duties of the job Main Duties:Answering phone calls and responding to emails.
Ordering and maintaining office supplies and stationery.
Welcoming visitors to the site.
Taking meeting minutes and supporting the team where needed.
Managing diaries and assisting the medical and psychology team with audio typing using digital dictation equipment.
Handling queries calmly and efficiently.
Maintaining confidentiality and sensitivity in all tasks.What Were Looking For:Previous administrative experience, especially in call handling and using emails, word processing, and spreadsheets.
Strong communication skills, with the ability to be friendly and empathetic when interacting with people.
Excellent organisational skills, able to manage your time and work independently.
A dedication to providing high-quality support to a multidisciplinary team.
Ability to work under pressure and meet deadlines while maintaining attention to detail.
About us About Devon Partnership TrustWe provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally.
We are passionate about promoting good mental health & wellbeing.
We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.We are committed to developing a culture of coproduction, involving patients, families & carers in everything we doOur valuesWe not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values.
These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion.
We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010.
Part time & flexible working applications will be considered & supported, where possible.
We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities.
We are a Disability Confident Leader.
Job description Job responsibilities Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the website.Visas and immigration - (Please review the full Job Description on the attached supporting documentation.Job PurposeAdministrationservices underpin all of our clinical activity at Devon Partnership NHS Trust,which means our dedicated and enthusiastic administration workforce is vital tothe delivery of first class care.
The postholder will provide comprehensive administrative support to the assigned team.There will be an expectation for the post holder to be highly motivated,flexible and multi-skilled with Excellentorganisational skills.
The post holder will have high standard of skills usingMicrosoft Office packages and experience of using bespoke IT systems.
The postholder will need to meet deadlines, collate data and maintain standardsrelating to administrative processes.
They will need to be able to work withina team effectively and share work streams where appropriate.
The role willinvolve the coordination and implementation of office procedures and willrequire a high degree of organisational skills and excellent working knowledgeof administrative systems.
Duties and Responsibilities Key Responsibilities include: Work within an administration team supportingclinicians who provide community mental health services Comprehensive diary management Meetings administration; taking and distributing formal minutes;recording clear actions and following these up to check completion; maintainingattendance records Frequently inputting complex and sensitive datarelating to people who use our services onto electronic patient records system Support the manager and team by ensuring that recordsare up to date on all staffing and patient systems as required and that itemsare dealt with quickly and efficiently on finance systems.
Profile: Excellent planning and organisation skills Excellent written and verbal communication skills Excellent attention to detail Professional telephone manner Collegiate approach and diligent Takes pride in their work and consistently strives toproduce work of the highest standard Seeks to deliver the best possible outcome ratherthan just the task at hand Works in partnership with the Manager/associatedteam to understand their needs andpriorities (which may change depending on workload) Excellent time management skills Experience of prioritising a varied and busy workload Experience of working under pressure with the abilityto work to and achieve deadlines The role will involve thedevelopment and implementation of office procedures and will require a high degreeof organisational skills and excellent working knowledge of administrativepractices.
Person Specification Qualifications Essential NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent Experience Essential Previous experience of working within an administrative or secretarial team Desirable Ability to take accurate formal and informal minutes Knowledge & Skills Essential Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Exceptional organisational skills and ability to prioritise Knowledge of our business and how it supports patient care Experience or understanding of creating electronic records, electronic filing systems Communication and Working Relationship Skills Essential Excellent interpersonal and communication skills both written and verbal Able to deal confidentially and tactfully with people at all levels Experience in dealing with people in distress in a calm and confident manner Other Essential Positive attitude towards mental ill health and disability Physical Skills Essential Adaptable in continuous change and able to learn quickly.