Job summary Are you an experienced Senior administrator with excellent leadership, innovation and problem-solving skills?
Are you a good communicator, with a keen interest to support the working with children and young people, and the ability to work on your own initiative, lead by example and maintain a calm approach under pressure?
If yes - this is the role for you.Early Help South East CAMHS is an established team, supporting the mental health needs of children, young people and families living in and around the Fareham and Havant areas of Hampshire.
We work with young people with complex needs and have an administration team built on the foundations of compassion, care, empathy.You will lead on coordinating responsive and flexible administrative support, building excellent relationships with colleagues in the acute sector to enable the best patient care.Flexibility, an enthusiastic empathic approach and a desire to make a difference are all vital for this role, as is the ability to consistently deliver a young person focused service.Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.
Main duties of the job Your role will be varied, with no two days the same.As well as leading the admin team, you will regularly contribute to and be involved with:- the supervision and appraisal of your staff team- leading by example, setting expectations regarding levels of customer service, ensuring admin colleagues understand and maintain these- ensuring patient administration is carried out in line with Trust policy and standard operating procedures- working closely with the clinicians and team manager- supporting compliance by working with clinicians to manage administrative elements of clinical risk, care planning and appointment management- supporting new starters in joining the team, from recruitment to managing induction support, roster management, permission changes for staff- supporting various aspects of financial management in the team including liaising with the procurement team, managing orders, credit card use and petty cash- managing a range of other processes including inter-team patient transfers, prescriptions, liaising with estates and facilities on all aspects of building management, supporting events on site, tracking initial assessments, coordinating MDT support- identifying areas for improvement in regard to existing processes so as to make the work of the team more efficient and effective- interrogate and analyse data on behalf of the team and Service About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, combining the expertise and services of multiple NHS providers to deliver high-quality healthcare across Hampshire and the Isle of a dedicated workforce exceeding 12,000 staff and a footprint that spans more than 200 sites across Hampshire, we offer an extensive range of services, including mental health, learning disabilities, community, and physical health care, reaching diverse communities across urban, rural, and coastal are committed to delivering care with compassion, accountability, respect, and excellence, ensuring that our patients and service users are at the heart of everything we do.
By working closely with our partners, we're creating a forward-thinking, inclusive organisation that champions staff development, well-being, and us and be part of an organisation dedicated to delivering exceptional healthcare; where your skills and ambitions can make a real difference to the communities we serve, now and in the future.
Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification Qualifications Essential NVQ 3 in Business & Administration or evidence of equivalent practical experience RSA 3 or equivalent experience and evidence of further practical experience Good standard of secondary education; GCSE at Grade C or above