Systems Support EngineerYorkUp to £40,VIQU has partnered with an innovative technology solutions provider that specialises in helping organisations optimise and secure their digital infrastructure.They are seeking a skilled Systems Support Engineer to deliver outstanding technical support across a range of environments, including public and private clouds, networking, and systems infrastructure.
The successful Systems Support Engineer will provide high-quality proactive support for managed service clients, ensuring systems are maintained for maximum reliability.
The Systems Support Engineer will also assist with project implementations, mentor junior team members, and contribute to customer-specific technology initiatives.Key Responsibilities of the Systems Support Engineer: Provide comprehensive support for customer networks, applications, and hardwareOversee, update, and secure Azure Stack systemsExecute data backups and disaster recovery processes as neededDiagnose and resolve issues across hardware, software, and networksMonitor system performance, implementing adjustments to enhance efficiency and uptimeApply robust security, resilience, and backup measuresMaintain and create user guides and technical documents to streamline processesCollaborate with vendors and technical teams to ensure swift issue resolutionParticipate in on-call support rotation Essential Skills Required of the Systems Support Engineer: Solid experience installing, configuring, and troubleshooting Windows and Linux environmentsStrong knowledge of cloud technologies, particularly in Azure and Azure StackProficient with virtualisation and containerisation tools like VMware and Hyper-VStrong understanding of networking, including OSI layers and TCP/IPFamiliarity with enterprise-grade hardware solutions for compute, storage, LAN, WLAN, and EUCHands-on experience with monitoring systems (eg, LogicMonitor, SolarWinds, PRTG)Demonstrated ability to create and maintain quality support documentationCertifications such as CCNA, MCSA, or VCP (desired) To discuss this exciting opportunity in more detail, please APPLY NOW.
Alternatively, you can contact Katie Dark directly.If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1, once your referral has successfully started work with our client (terms apply).Systems Support EngineerYorkUp to £40,