Johnson controls – A global Market Leading Engineering & Integrated Solutions company.
They are the leader in the Fire & Security sector with their cutting edge technology.As a business Johnson control owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec, Envision & more.This position is working for our RTLS brand.
RTLS are a fast-growing supplier of emergency assist/duress call systems, nurse call systems, paging equipment and tracking solutions to key clients within the health and public sector.As a relatively small company we like the variety of cross sharing of work that needs to be done in order to grow the company for something that will benefit us all in the future.
Customers love it as we are flexible which gives us a 'can do' attitude with our customers.We absolutely love the field we're in as every day is different and interesting - you are always learning something new.As a Systems Engineer you will be expected to take control of site projects large and small showing enthusiasm and a professional pro-active attitude with good communication skills to deal with any situation arising on site.
Produce wiring diagrams and maintaining project and configuration files for future use.
Research and implement software and hardware integration of offered and new systems.
You may have to stay away from home if the site or training is too far to travel back and forth.Main DutiesComplete design, configuration, installation, test and commission supplied equipment to the specifications of the clientManaging assigned projects and liaise with sites and third party companies to deliver services in accordance with client proposalsTroubleshoot and resolve operation, faults and related issues of supplied equipment when contacted by clients during warranty or on maintenance contracts by providing both on-site and remote supportLook into different ways of integrating systems through hardware or software engineeringProduce and manage maintenance schedulesIdentifying, investigate and repair any system faultsAttend regular engineering meetings to give feedback on how the company could improve the services and products it offersWhat we look forFull UK driving licenseCustomer Service experienceField experienceInterest in the Healthcare life safety industryWorking knowledge applications within Microsoft Office i.e.
Outlook, Excel, Word, & VisioTechnical knowledge of electronic addressable components and software configuration in warden call / nurse call / paging would be an advantage but not critical since training will be providedTo be PC literateFlexible (we must support 24/7 service contracts; we sometimes have to work out of hours)Organised and safety consciousDBS Security check required due to the nature of our businessReliable, good timekeeperGood English communication skills written and verbal, ability to encourage, negotiate with and motivate othersAbility to resolve problems faults in a professional structured mannerWhy work for JCI/RTLS?
Competitive basic salaryPension – we match up to 7%25 days holiday plus bank holidaysCompany Vehicle, uniform, all PPE, tools and ongoing training providedIndustry leading Health & Safety and an employee assistance programCareer progression opportunities - newly introduced Engineering career ladder 2022The opportunity to become a valued member of our Winning TeamStaff referral scheme up to £5,000Rewards & recognition programmes