System Intelligence Analyst – Contracts, Performance & Planning

Job summary We are looking for an individual to help us harness the power of data to shape and improve NHS services for local communities through being evidence and data driven.
As a System Intelligence (SI) Analyst in the Bristol, North Somerset and South Gloucestershire ICB you will learn to shape and analyse data to drive better decision making to support the NHS to deliver the best it can for patients and communities.
Commissioning organisations work with partners to identify which services should be provided for their population, along with the monitoring and review of these services.
Your analysis will provide the essential insight to ensure that these decisions are data driven.
This is an ideal role for anyone looking to develop a career in data, working in the NHS in a data related role, or graduating with a related qualification.
It is an excellent development opportunity providing expert, high quality, system intelligence across a wide range of NHS, community, and volunteer organisations.
Main duties of the job We're seeking someone who can produce clear, well-presented analysis and reports that highlight findings and insights through effective data visualization and commentary.
It requires strong SQL skill, attention to detail, collaborative relationships, and curiosity to understand the problem, with a developing knowledge of the subject to respond in context and to fulfil the information need.
As part of the System Intelligence function you will be: Providing insights on business activity, costs, quality, and performance, presenting information in a consistent, unified format so that the organisation operates from a single, reliable source of truth.
Supporting the team to produce standardised routine reporting, develop new reports and insights, and complete one-off project analysis.
Joining our team at an exciting time as we utilise powerful tools such as Power BI and R to enhance and automate our insight and business intelligence provision.
About us We are committed to creating an inclusive organisation that promotes and values diversity.
We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services.
We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.
Job description Job responsibilities This role provides expert high quality system intelligence primarily to the Performance and Delivery Team.
It works in a matrix style across the SI Team to support programmes of work that run across all areas, such as assessing the performance impacts of new service developments and providing valuable insights for planning.
The role involves producing clear, well-presented analysis and reports that highlight findings and insights through effective data visualization and commentary.
It requires strong SQL skill, attention to detail, collaborative relationships, and curiosity to understand the problem, with a developing knowledge of the subject to respond in context and fulfil the information need.
The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives.
You will join: An organisation at the centre of significant change in the NHS and passionate about being data driven.
A thriving System Intelligence team that can offer an enthusiastic and supportive environment to develop and learn.
Subject matter experts in SI, Performance Reporting, Population Health Analysis, Databases, Modelling and Advanced Analytics.
We can offer you the opportunity to develop your skills in a wide range of data related areas including: Understanding and querying databases.
Delivering dashboards and reports in Power BI.
Learning to write in coding languages such as R. Building advanced SQL and Excel skills.
Experience of data visualisations and communicating complex information to a range of audiences.
Person Specification Knowledge, Training and Experience Essential You can make use of appropriate information to help you analyse a range of common types of problem You work with the requestor of the analysis to understand the underlying question and apply your knowledge to plan the preferred approach to the analysis You can use specific visualisation software to produce basic visualisations, including histograms, bar charts and box plots You understand how geographical data can be displayed to show geographical features such as simple choropleth mapping using appropriate tools You understand the role of descriptive analytics and the difference between this and inferential / predictive analysis.
You understand data types and how to summarise data You understand the role of evaluative analytics and the evaluation cycle.
You can determine measures / metrics for evaluation You can use a chosen technology / tool to create or manipulate data sets and create basic visualisations Desirable You understand the principles of normal and special cause variation and how data can be presented in SPC charts.
You can produce basic XmR charts You understand the role of predictive / prescriptive analytics and their difference from descriptive analytics.
You can interpret analysis produced by others and communicate with stakeholders Communication & Relationship Skills Essential You understand and can utilise the appropriate media to communicate findings.
You present analysis with visualisations to give clear messages.
You can translate technical concepts to a non-technical audience and are comfortable presenting appropriate recommendations.
You can convey complex written ideas and insights in a clear and concise manner.
You can discuss complex ideas in a clear and concise manner.
You can appear confident when conveying complex ideas and insights.
Desirable You can understand new and complex ideas when brought up in conversation.
Analytical & Judgemental Skills Essential You apply a range of techniques to transform data into valid and purposeful information.
You can reverse-engineer existing analyses and replicate the method and results.
You understand the business context and how the results of analysis will be perceived.
Planning & Organisational Skills Essential You initiate work with others in your team to bring about a generally agreed outcome.
You can appeal to those in authority to facilitate influence.
You understand how to structure a reasoned argument to influence the decisions of others.
You can negotiate simple exchanges to achieve a specific result.
You understand how interpersonal skills such as kindness and compassion can increase people's desire to support you.
You understand and can articulate when the complexity of a proposed project requires further professional management or support.
Desirable You advise on data and digital project plans to ensure they thoroughly encompass all the activities and resources required to ensure a successful outcome and that the planned benefits can be realised.
You schedule project work appropriately for yourself and the team, ensuring business needs are met both within the project and in business as usual.
You refine the plan within your work area to take account of any authorised changes communicating actions, progress and results with project managers.
Generate and communicate insight Essential You are numerate, computer literate and data literate.
You have a good knowledge of relevant tools, applications and systems used in your organisation.
You can adopt the most appropriate tool for the tasks.
You ensure work is completed to a high standard.
Responsibility for Patient/Client Care Essential You understand the impact of your actions on patients.
You spend time with the customer to understand what will add value to their requirement.
You use your knowledge and experience to offer alternative suggestions that would benefit the customer.
Responsibility for Policy/Service Development Essential You contribute to ideas generation and the evaluation of appropriate solutions which deliver the intended business benefits.
You are an advocate for the project and the benefits to be realised.
Responsibility for Information Resources Essential You can extract data from multiple sources for your work and can identify if the data is accurate and fit for purpose.
You can identify a broad range of data quality issues and perform data cleansing and consistency checks.
You identify problems arising from databases and processes and seek out remedies and preventative measures.
Desirable You review and update analysis production methods and documentation following any changes to data, processing or requirements and employ quality assurance techniques to ensure the validity of the results.
Responsibility for Research & Development Essential You are able to identify and complete tasks within your field of expertise whilst undertaking work and projects allocated by senior staff, documenting your competence and learning in a professional body of work.
You will seek out development opportunities for you to learn both as an individual and as a team, sharing your knowledge with your peers, whilst building people skills into all aspects of your daily routine.
Freedom to Act Essential You engage with project co-ordinators and change agents to facilitate the implementation of a project and nurture its sustainability.
You communicate effectively with others, adapting your style and approach as and when required.
Responsibility for Financial & Physical Resources Desirable You identify the resources required to fulfil the project plan's requirements.
Responsibility for Human Resources Essential You articulate, when prompted, the fact that discrimination of any kind will not be tolerated by your organisation and report what you know to your line manager.
You know the importance of following, and are familiar with, the behaviours and values listed in the NHS Constitution.
You are kind to yourself, supportive of those around you and let someone know if things become difficult.
You have read your organisation's local and the NHS National Equality, Diversity and Inclusion policies and take time to actively listen to the lived experiences of underrepresented and marginalised groups, asking questions and escalating the concerns of your colleagues to your line manager.