Revised Job Advert for Support Workers We are seeking passionate and dedicated Support Workers to join our team and make a meaningful impact on the lives of individuals facing significant barriers in their recovery journey.
Our clients often contend with substance misuse, mental health challenges, and the complexities of transitioning from homelessness.
Your empathy, initiative, and robust support will be crucial in helping them navigate these challenges towards independence.
Job Purpose As a Support Worker, you will provide essential assistance to our customers, ensuring they receive the guidance and support necessary for their recovery.
Your role will involve direct interaction with clients, fostering a safe and supportive environment as they work towards rebuilding their lives.
Why Join Us?
Competitive Pay: Starting at £12 per hour with opportunities for higher pay in senior roles.
Weekly Pay: Get paid weekly for your hard work.
Accrued Holiday Pay: Enjoy paid time off as you accumulate holiday hours.
Refer a Candidate Scheme: Earn £100 for every successful referral!
Flexible Working Hours: We offer shifts that fit your lifestyle.
Training Opportunities: Access professional development programs to enhance your skills.
24/7 Support: Our team is here to assist you whenever needed.
Digital Onboarding: Experience a seamless onboarding process through our online platform.Key Responsibilities Customer Interaction: Ensure all interactions with customers are accurately recorded and handed over to your shift partner.
Phone Management: Answer incoming calls when staff are occupied, taking down the caller's name, company, phone number, and any messages they wish to convey.
Door Management: Respond promptly to the doorbell to enable clients to enter the building.
Welfare Checks: Use the welfare checklist to record residents you have seen or spoken with, noting your initials next to each entry.
Proactive Support: Assist clients at the reception window, conduct room checks, help clean vacant rooms or common areas, provide laundry keys as needed, and handle various tasks that arise throughout your shift.Essential Skills To be considered for this role, you must have: A minimum of 6 months of UK experience in the social care sector within the past 2 years.
A valid UK Driver's license and access to a car (desirable but not mandatory).
An enhanced DBS on the update service (can be applied for through us if you do not have one).Desirable Skills We also value candidates who possess: Experience with Trauma-Informed Care and Psychologically Informed Environments.
Strong initiative and ability to empathize with clients while promoting independence through robust advice.
Experience with Salesforce, Ecco, and NEC Housing systems.
Familiarity with Health and Safety checks/building checks/room checks.How to Apply If you are passionate about supporting individuals on their recovery journey and want to make a positive difference in their lives, we would love to hear from you!
Please submit your CV or get in touch with Regan on (phone number removed).
Join us in making a difference today