Job summary The role will be required to provide efficient and effective administrative/typist duties to Consultants and other medical/clinical staff within the Cardiology Department at Yeovil District post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.
Main duties of the job Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty teams, taking appropriate action where with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing.
Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.
About us As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines.
You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.
You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!
Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification Qualifications Essential RSA stage ll or equivalent qualification in typing.
Audio typing RSA stage ll or equivalent.
Good general education to GCSE standard including English Language and Mathematics.
Experience Essential Proven competencies in current office practice.
Competent IT skills.
Use of emails and electronic diaries.
Desirable Previous NHS experience.
Knowledge of medical terminology.
Experience of working in an office environment.
Additional Criteria Essential COMMUNICATION SKILLS Able to demonstrate a good standard of English language.
Be able to evidence good communication with staff, patients and carers from a diverse range of cultures and abilities.
Uphold privacy and confidentiality.
Deal with confidential matters in a sensitive manner.
Work well within a team.
PLANNING & ORGANISING SKILLS Work flexibly to manage day to day workload being able to prioritise tasks as necessary