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Job Description Are you passionate about shaping the future of product innovation? You'll have the opportunity to drive impactful change and deliver exceptional value to our clients.
As a Supplier Payment & Income Attribution Product Manager in Global Supplier Services team, you will play a key role in innovating new product offerings and leading the end-to-end product life cycle. You will act as the voice of the customer, developing profitable products that provide value and ensuring successful product launches. Collaborating with cross-functional teams, you will focus on delivering high-quality products that exceed customer expectations.
Job responsibilities Establish a product vision aligned with business priorities, user needs, and market trends to advance research. Develop a strategic product roadmap balancing business value, user needs, and technology strategy. Communicate the product roadmap to ensure transparency and buy-in from GSS business leaders and firmwide stakeholders. Build strong relationships with UX Research & Design, Software Engineering, and Operations leads to define product direction and deliver on the roadmap. Define budget and resource allocation proposals with UX and Software Engineering; lead business case creation and socialization for investment needs. Define, track, and measure product success using Key Performance Indicators and Objectives and Key Results. Become an expert on product users and their environments through empathy; create a holistic listening strategy to measure user sentiment (CSATs) and leverage trends in customer support issues for prioritization. Be the expert on the product, capable of answering complex questions about its functionality. Manage backlog, use a prioritization framework to evaluate features, and act as the product owner in the scrum delivery framework, decomposing features into user stories. Lead prototyping efforts with UX to test designs with users before building, ensuring the right solutions are developed first. Prepare the organization for releases by managing UAT testing cycles, conducting demos, and providing training. Required qualifications, capabilities, and skills Several years of experience in software product management. Experience as a Product Owner in a SCRUM team. Proficiency with development tracking tools such as Confluence and JIRA. Business acumen with ERP systems in Accounts Payable and Accounts Receivable modules. Familiarity with mock-up and prototyping tools like Figma and Lucid. Understanding of design thinking techniques (empathize, define, ideate, prototype, and test). Ability to explain complex concepts to novices. Comfort with presenting to large audiences. Capability to lead meetings with challenging participants. Highly organized and mission-driven with strong self-management skills. Preferred qualifications, capabilities, and skills Knowledge of Indirect Taxes and working knowledge of Tax Determination Engine. #J-18808-Ljbffr