Job Description The Ambition • Support with daily workload and delegation to team • Supervise work, check completion and deliver to expectation set by line manager • Use business communication tools for completion of tasks and ensure your team understand all key functions • Understand all process and procedures and set the example for others • Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles • Understand daily controls and how to set up the store • Understand company policy and rules regarding security measures and demonstrate compliance and controls • Compliance with all till and cashing up controls • Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements • Understand product features and benefits, ensuring knowledge is kept up to date in line with new products • Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners • Understand KPI targets and expectations to achieve results • Demonstrate commercial awareness and adopt right product, place and time compliance • Understand the Frasers structure, elevation strategy and initiatives • Engage with and feedback issues to contribute to the wider business • Support senior management to coach the team • Understand and support performance management processes • Understand your individual role and responsibilities and how they impact the team • Demonstrate day to day best practice standard and compliance • Support the team and act as a role model • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store Qualifications The Requirements • Experience of leading a team within a retail environment • Knowledge of and passion for luxury brands • Ability to drive sales through excellent service • Understanding of visual presentation and how to impact sales floor commercially • Ability to motivate a team with effective communication Additional Information The Rewards Basic Salary 28,256 per annuum 20% Staff Discount across all Frasers group Stores Excellent bonus scheme Clear career path opportunities and new exciting training programs