STORE MANAGER Location: Lee-on-Solent (High Street) PO13 9BU Hours: Full-time, 40 hours per week Salary: £27,000 - £30,000 per annum About Us Raw Pet Food Pantry is a specialist retailer dedicated to providing top-quality raw pet food.
We are passionate about pet nutrition and offer an exceptional range of products to our customers.
As we continue to grow, we are looking for a motivated and experienced Store Manager to lead our Lee-on-Solent store and contribute to our success.
The Role As the Store Manager, you will report directly to the company director and take full ownership of the day-to-day operations of the store.
You will also be responsible for overseeing the on-site groomers, ensuring that all store targets and departmental objectives are met.
This is a full-time position, with some weekend work required (3 Saturdays out of 4).
Key Responsibilities Recruit, train, and support staff to ensure exceptional customer service and maximise sales Oversee stock management, including supplier orders, stock rotation, and inventory levels Coordinate stock transfers between the Lee-on-Solent and Shedfield stores Maintain high standards of store presentation and cleanliness Build and nurture relationships with customers, retail partners, and grooming customers Manage commercial activities, including promotions, events, and product margins Set and manage store goals and targets, ensuring they are met Demonstrate confidence, positivity, and helpfulness, and contribute innovative ideas to enhance the business Skills and Experience Solid retail background, with experience at Head of Department or Supervisor level Strong computer literacy, with familiarity in retail software (Lightspeed) is desirable Proven experience in staff management and leadership, including scheduling, absence and holiday management, timesheet administration, and issuing fair, rolling rotas within set timeframes Ability to efficiently manage both shop floor operations and administrative duties Excellent written and verbal communication skills Strong commercial awareness with a strategic mindset Confident, positive, and proactive, contributing your own ideas to drive business growth Genuine passion for animals and their well-being Product knowledge around raw pet food and feeding practices is desirable Benefits Monthly bonus incentives Staff discount on store products from day one for you and your pets LIVE RAW, BREATHE RAW You may also have experience in the following: Head of Department, Store Manager, Deputy Store Manager, Shop Manager, Assistant Shop Manager, Retail Manager, Retail Management, Pet Store Manager etc.
REF-217 666 JBRP1_UKTJ