Job summary To work as part of the multi-disciplinary team and to provide general administrative support to the Stop Smoking team.
This includes planning of patient clinics and activity, data reporting, minute taking, answering incoming calls to the service.
Main duties of the job To monitor NRT expiry dates monthly to prevent stock waste.
Provide oversight on CO monitor calibration and distribution if applicable.
To assist in overall administrative duties, including organizing and coordinating project information, planning schedules, and tracking progress.
Distribute all incoming post and correspondence accurately.
To ensure referrals are processed within 48 hours and conduct follow-up checks for the 'Breathe' service at both 12-week and 52-week intervals.
To run monthly hospital reports and send data to hospital leads.
Complete monthly pharmacy payment reports and quarterly GP reports.
Provide maternity referral data to Acute hospitals monthly and generate other reports as needed by the manager.
About us Camden & Islington Stop Smoking Service is committed to providing accessible, evidenced based services that treat tobacco dependence, effectively helping smokers to stop smoking, reduce smoking health harms and inequality and ensure residents stay healthy, giving children the best start in life.
The NHS Long Term Plan (LTP) is preparing to make a new contribution to making England a 'Smokefree society', by 2030 and sets out the Parliamentary Group on Smoking and Health with several recommendations for the Tobacco Control Plan.
In addition, the National Institute for Health and Care Excellence (NCE) Guidance NG209 also sets out what is required of stop smoking interventions including the provision of behavioural and licensed products such as nicotine replacement therapy (NRT) and prescribed stop smoking medications available for our residents.
The successful applicant may have contact with patients or service users.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description Job responsibilities To ensure timely ordering of NRT stock and conduct routine inventory checks to avoid shortages.
Maintain accurate records on the NRT stock sheet and perform weekly audits for both team members and service-wide stock levels.
To process and dispatch NRT orders for the team, ensuring they are packed and shipped promptly.
Update NRT invoices in the system and manage NRT deliveries, checking and organizing stock in the storage area.
To monitor NRT expiry dates monthly to prevent stock waste.
Provide oversight on CO monitor calibration and distribution if applicable.
To assist in overall administrative duties, including organizing and coordinating project information, planning schedules, and tracking progress.
Distribute all incoming post and correspondence accurately.
To ensure referrals are processed within 48 hours and conduct follow-up checks for the Breathe service at both 12-week and 52-week intervals.
To run monthly hospital reports and send data to hospital leads.
Complete monthly pharmacy payment reports and quarterly GP reports.
Provide maternity referral data to Acute hospitals monthly and generate other reports as needed by the manager.
To assist the trainer with administrative tasks and prepare certificates for attendees of L2 training sessions.
To arrange for translators or interpreters for clients as required.
To take minutes at team meetings and assist with agenda management.
To order stationery and NRT supplies for the Breathe team.
To maintain local databases, upload data to national systems (such as Quit Manager and NHS Digital), and ensure that all information received from external agencies is processed timely and confidentially.
To manage and respond to requests for information within designated timelines and per local protocols.
To provide statistical data and generate reports as needed to inform service performance.
To follow all local and Addictions service administration protocols and demonstrate effective time management skills to meet role requirements.
To demonstrate responsible time management.
Person Specification EDUCATION AND QUALIFICATIONS Essential A good level of general education to include O Level or GCSE standard for English and Maths or equivalent.
PREVIOUS EXPERIENCE Paid/unpaid relevant to job Essential Previous office and administrative experience Experience and knowledge of Microsoft Office programs.
Good standard of written and oral communication Desirable Experience of working within an NHS department or secure setting.
SKILLS, KNOWLEDGE, ABILITIES Essential Ability to develop and maintain high standards of accuracy and attention to detail.
Ability to prioritise and plan workload to meet deadlines and competing demands.
ATTITUDES AND PERSONAL CHARACTERISTICS Essential Willingness to develop own skills and knowledge.
Ability to maintain quality in own work.
Flexible attitude to work.
Able to work autonomously and within a team.