Specialist Support - Clinical Leadership

Job summary Are you looking for arole to support system wide working, bringing together clinical expertise andacting as the central lynchpin to ensure that ideas in meetings turn intoreality in practice?Would you like to workin a highly successful group building relationships at both place and systemlevel and watching the workstreams flourish to really make a difference to thepatients in the Black Country?If you can answer yes toany of the above and are passionate about supporting the Black Countrypopulations to improve outcomes, then we have just the job for you.The BC ICB is seeking toappoint a Specialist Support to join the Clinical Leadership Team.The Clinical LeadershipTeam is a matrix team, with the Specialist Support roles appointed through theChief Medical Officer (CMO) directorate of the Black Country ICB.
This position provides project managementsupport to clinical leads in delivering their respective portfolios.
Main duties of the job A new model of clinicalleadership will be operational from spring 2025, and as such the clinical leadswill have newly allocated strategic portfolios and system wide ClinicalReference Groups (CRG).
CRGs are systemwide forums, set in a defined clinical area, for example Long Term Conditions(LTC) in CVD or Respiratory.
They aremade up of colleagues across the system who are experts in their designatedfields and are established to deliver improved outcomes for our population.
Specialist Supports will provide projectmanagement support working with the clinical leads in ensuring progression inthese areas.The successful candidatewill be able to evidence project management work, show initiative and be ableto think laterally when required, be adept at working with multiplestakeholders and building strongprofessional relationships with both the ICB clinical leads and in the widersystem.Further detail can be found within the JobDescription and Person Specification.Interviews will be held on Thursday 9thor Friday 10th January 2025 About us The Black Country Integrated Care Board (ICB) is a statutory NHSorganisation responsible for developing a plan for meeting the health needs of million people in the Black Country.
We manage the NHS budget forthe area (Dudley, Sandwell, Walsall and Wolverhampton) and we areresponsible for planning and buying Primary Medical Services (GPs), dental,optometry and pharmacy services.
Working for the ICB means you are makinga difference to the lives and health of people in the Black Country.We are part of the Black Country Integrated Care System (ICS),known as Healthier Futures, which is a partnership of organisations workingtogether to bring health and social care services closer together for the goodof our communities.
We support the ICS vision for a healthier place withhealthier people and healthier futures.The ICB has five core values that underpin theway we work and help to guide our actions and the decisions we make for localpeople and communities.
These are compassion, inclusivity, integrity,fairness and trust.We are an equal opportunities employer who actively supports andencourages increasing the diversity of our employees, and welcome applicationsfrom people with transferable skills gained through experience across the fullrange of health and social care settings.We are also a bronze award holder under the Defence EmployerRecognition Scheme (ERS).
The ERS recognises commitment and support from UKemployers for defence personnel.
Job description Job responsibilities The role will involve:Maintaining constructive relationships with a broad range ofinternal and external stakeholders as relevant to the Clinical Reference GroupParticipating in relevant internal and external workinggroups/projects, services, and initiatives which may be highly complex,sensitive, political, and contain contentious information with the aim ofproviding information and analytical advice to the teams.Working with members of the BI team to develop and implementproject data collection systems that will provide accurate and timely data.Communicating information, risks, issues and dependencies,including briefings and reports to Project teams, sponsors and a range ofinternal and external staff.Analytical/JudgementSupporting and inform resource targeting, monitoring,implementation and evaluation of the tasks/projects by providing high qualitysupport including complex information and analysis, communications andstakeholder management.Undertaking complex and detailed information analysis of specificprogrammes/projects/reports requiring high levels of concentration.Maintaining processes to ensure project management documentation,reports and plans are relevant, accurate and complete.Tracking and report on project portfolio performance includingprogress and risks reporting across multiple projects providing a real-time,comprehensive, and prioritised view of all projects.Assisting with establishing Clinical Reference Group stakeholdermanagement plan and implementation of the communication framework through crossproject pollination.
Sharing lessons learned and best practices acrossprojects/Clinical Reference Group level.Working with the stakeholders at various levels and through theuse of the project management tools to quickly identify areas of the projectsthat are not performing as expected and develop possible solutions fordiscussion with the Clinical Reference Group.Supporting delivery against objectives, achieving qualityoutcomes, prioritising own workload and working to tight deadlines bymonitoring against defined outputs and outcomes.Updating, maintaining, organising, gathering and analysinginformation to predict/meet future organisational and team needs by identifyingbest professional practice.Monitor and tracking risks and issues tracking mechanism and itsproactive resolution and escalation processes.Provide coordination of and participate in relevant meetings,reporting attendance and providing information advice and support whererequestedEnsure that data collected is analysed, reported by the team asappropriate and monitor the processing of data and information Work with members of the team and key stakeholder to investigatethe causes of any variance from plan/delivery targets and contribute to theimplementation of solutionsCommunicationActing as a reference point for Clinical Reference Group queriesand information and an advocate for best practices in project management.
Assisting and advise leaders, managers, and teams to the best useof project management disciplines and approaches within the workingenvironment.Developing positive relationships with managers and staff toenable the Clinical Leadership Support Team to provide support includingfacilitation, tracking and reporting on projects, and training.
Providing relevant and timely specialist advice and guidance onfunctional and information matters.Supporting the development of internal and external communicationswhere required by regular contact with the teams, stakeholders and Communicationsteam.Assuming responsibility for the preparation of correspondence andcomplex papers, as directed by a manager.Financial and Physical ResourcesDelivering against organisational objectives, achieving qualityoutcomes, prioritising own workload and working to tight deadlines.Supporting and informing teams on the targeting of resources,monitoring, implementing, evaluating and delivery of plans by providingsophisticated, high-quality information and analysis.Continually striving for delivering project/function outcomes,value for money and greater efficiency.Contributing to the financial delivery of the service ensuring itis cost effective and delivered on time.Contributing to commissioning ofgoods and services, as required.Staff ManagementProviding specialist training,advice and support on own role/responsibilities where necessary.Supporting training and inductionof new staff.Supervising team as required.Participating in the recruitmentprocess of support staff.Information ManagementWorking within the Integrated Care Board and with key stakeholdersincluding Local Authorities, provider organisations, patients/carers toidentify the most effective methods of implementing change at primary,community and secondary care levelsChampioning and supporting the setup, growth and use of selectedPMO application and new information systems as required.Operating within and provide enhancements to current managementinformation, reporting to enhance decision making processes.Updating, maintaining, organising, gathering and analysinginformation to predict/meet future organisational and team needs by identifyingbest professional practice.Carry out timely and accurateinformation analysis and reporting.Responsible for the development and maintenance ofdatabases/templates required for regular reports.Research and DevelopmentActively supports and contributes to the development of definedoutcomes and outputs for the successful assessment of project and programmeperformance.Test and review new concepts, models, methods, practices, productsand equipment.Contributes to ensuring there are processes in place for spreadingand sharing learning and outcomes.Planning and OrganisationSupporting the management and delivery of projects as required.Contributing to the strategic planning making adjustments asnecessary.Supporting implementation of strategic modernisation/serviceimprovement, public health, workforce or commissioning strategies and anyassociated action plans, in accordance with the agreed priorities of the team.Contributing to the development of performance and governancestrategies and the development and implementation of improvement programmes.Delivering against objectives, achieving quality outcomes,prioritising own workload and working to tight deadline.Demonstrating the ability to manage discrete projects that willtransform strategic plans into tangible and long-lasting service improvementsthrough the delivery off QIPP.Policy and Service DevelopmentProviding assistance in order to maintain and update the projectmanagement framework and disciplines necessary to support a PMO.
Proposing changes to own project/function, informing policy andmaking recommendations for other project delivery.Contributing to the review and development of existing informationmanagement systems and contribute to the development of an integrated approachto project management.
Person Specification Experience Essential Demonstrable PMO/Project Analyst or Coordinator experience and knowledge of project management Understanding of the principles and frameworks of successful project management from a support perspective Understanding of project delivery and acceptance processes in a PMO setting Experience in communications and stakeholder management Desirable Relevant tertiary qualification required.
Project management certification PRINCE2 Relevant tertiary qualification relating to project management Risk Management, ISEB PPSO, Management qualification Experienced user of MS Project and MS N365 (Outlook, Word, Excel, PowerPoint, MS Teams and Sharepoint) Management experience in a range of NHS settings Previous experience in similar role in public sector A good understanding of the health and social care environment and roles and responsibilities within it Qualifications Essential Educated to a minimum of degree level with a post-graduate qualification or relevant experience or competencies Skills and Knowledge Essential Proven experience in providing service to internal stakeholders to achieve successful project & PMO outcomes Clear communicator with excellent oral and writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences and comfortably to large groups Strong relationship building and interpersonal skills Evidence of success in efficient and effective project and programme management Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
Skills for nurturing key relationships and maintaining networks.
Ability to demonstrate for problem solving, decision making, sound judgment, assertiveness and translate it into understandable knowledge Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues Ability to respond to sudden unexpected demands Strategic thinking ability to anticipate Attention to detail combined with the ability to extract key messages from complex analysis Independent thinker with demonstrated good judgement, problem-solving and analytical skills Prioritisation skills with ability to manage multiple strands of work Skills for project management Previous experience in project management and planning Desirable Takes decisions on difficult and contentious issues where they may have a number of courses of action