If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you!
We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work".
We provide fantastic service and great careers.
We interact with customers on behalf of our clients, helping to solve their queries.
We have a wide range of customer service advisor roles available.
We need great people with customer service experience and good computer skills to fill them.
Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands.
Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer.
For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.
Please note, as part of your ongoing employment we will need to conduct a right to work verification call.
A typical day will see you working in a lively & vibrant contact centre environment.
• Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once.
Basic computer skills such as navigating between systems and switching between different applications.
• Paid training and additional support in a dedicated area that we call "Nesting".
We make it our responsibility to look after you with full support from experienced members of the team on hand to help.
• The chance to showcase your skills and fast track your career through our internal progression path.
Skills needed to be a Customer Service Specialist Ability to establish collaborative customer relationships in a fast-paced environment.
• Professional and friendly telephone manner • Customer Service experience • A good consistent typing speed • Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.
• Benefits of being a Customer Service Specialist • On-line recruitment process, with potential job offer within 24 hours and fully paid training • 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary • Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
• Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP!
Employee welfare support with free access to our Mental Health Employee Assistance programme • Life Assurance Cover & Pension Scheme • Length of Service and monthly recognition awards • Opportunities for career development and progression Sony – 20% off Mobile Phones •