Spa Receptionist Champneys Mottram Hall Contract: Full Time Salary: up to £12.21 [after April] plus bonus scheme The spa operation is the very essence of our brand and as such the welcoming and knowledge that is shared with our guests and members is of great importance.
When our guests arrive to our Spa they are welcomed with impressive facilities and safe in the knowledge that their Champneys experience will be one that is exceptional and like no other.
We only have one opportunity to create a first impression, make sure it counts.
Our reception colleagues are knowledge resources and as such have an in-depth knowledge of the Spa, Wellbeing and Fitness operation as well as the property and the local area.
Some responsbilities include; Greeting guests with a warm welcome and ensuring the courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack / itinerary.
Having a full and comprehensive knowledge of resort suite and being able to support with treatment bookings, PT sessions and completing itineraries.
Conducting facility show rounds where required to potential new members.
Benefits Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following: Health, Wellness and Wellbeing incentives Champneys experiences (such an overnight stay or an ultimate spa day experience) App technology for all our essential forms In house social media connecting our Champneys Family Motivating, rewarding and engaging colleague events Discounted stays for you, your friends and family at any of our Hotels or Resorts Complimentary Spa Day on completion of your probationary period 50% discount on all Champneys products Great discounts on our partner products Elemis and Clarins Discounted membership to our exceptional health clubs Merlin Entertainments Attraction Introduce a friend incentive Long Service celebrations Free parking Professional Uniform