Our Opportunity We're looking for a driven, customer-focused Solutions Engineer to interface between our customers (new and current) and our product engineering, marketing, partner and customer success teams, both supporting the adoption of Snyk in new organizations and helping to evolve what Snyk has to offer.
You'll Spend Your Time: Leverage your business and technical acumen to collaborate with customers to comprehend their business processes, goals, and challenges.Conduct DevSecOps workshops to consult, advise and guide customers on their developer and application security programsDesign and propose Snyk-based solutions that meet client requirements.Demonstrate a deep understanding of the developer landscape, AI Copilot capabilities and how Snyk platform and its capabilities alignBecoming a technical product expert, evangelist, and coach, able to give technical sales demonstrations to customers and partnersEducating customers and partners about the adoption of open-source and cloud-native technologies and the importance of empowering developers to stay secure while using Copilots.Driving the technical aspects of the sale, providing demonstrations, managing technical proof of concepts (POCs), demonstrating product/technical expertise, and sharing best practiceProvide technical guidance and expertise to customers during the implementation phase working with our customer success organizationInterfacing with our sales, engineering, product, and customer success teams to build solutions that solve our customers' problemsParticipate in the development of proposals and responses to RFPs.Contribute to the development of documentation and knowledge resources.Stay abreast of industry trends, Snyk updates, and emerging technologies.Shaping and informing decisions on new features based on your experience and feedback from customers.Build and maintain business and technical champions at our key customers and in the ecosystemThought leadership at important industry events and tradeshows, traveling to conferences and meeting customers and prospects in personWhat You'll Need: 3+ years or similar in pre-sales or solution engineering, development roles or enterprise security consultingProven track record in managing and exceeding customer expectations in the entire customer lifecycleAbility to manage and present at the executive to practitioner level at customersExpert knowledge of the developer and DevOps ecosystems and application security best practicesPassion for learning about and tinkering with new technologies - you're curious about how things work under the hood!Familiarity with a wide variety of coding languages and how they workAbility to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources, and satisfy stakeholdersExperience working closely with highly technical audiencesA team-oriented mindset, one team culture fit is a mustAppreciation for diversity and enjoy meeting people from all walks of lifeBe able to navigate and engage with people in larger enterprise environmentsWe'd be Lucky if You: Have worked in early-stage, fast-growth startups… especially in developer tooling with a balanced enterprise level executionSelf-motivated, continuous learner who loves to teach and coaching is a habitA developer background or experience with coding and/or deep security expectPrior experience in a direct or matrixed role with a proven ability to work across broad functional teamsExperience working with the channel ecosystemExperience working as an enterprise or strategic sales engineerEnjoy mentoring your peers#LI-CH2
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