Founded in 2014, MaxContact was formed by a group of industry professionals looking to provide a better service and solution to meet changing market demands.
As one of the fastest-growing UK-based contact centre solutions on the market, offering a converged omnichannel platform with a service-first approach, we have big plans to grow in the coming years.
We want to become the challenger in a robust and mature marketplace, and to do that, we need to be agile and innovative.
We trust our staff to do their job, and we had flexi-time and homeworking before the pandemic came.
Our hybrid working policy is 2 days in office and 3 days flexible with flexibility around core working hours.
In March 2025 we are moving to a new Manchester city centre office to create a better collaboration space for great work to be done.
Net & C# to build new and exciting features in the MaxContact products which include both CCaaS and a new AI product called 'Spokn'.
You will work closely with Product Managers as well as other members of the engineering team in a collaborative agile environment.
Our ideal candidate will have a proven track record in building SaaS products and enjoy working in a company with strong values around customer focus, teamwork, challenging the status quo and making a difference.
You will be expected to learn the various aspects of our Contact Center as a Service Eco-System including the different types users who will interact with our product on a daily basis so that you can make better technical decisions every day.
both when working remote and in-person.
You will be expected to work with autonomy and be responsible for managing User Stories, Bug Fixes and technical research spikes through the sprint and owning your implementation into production.
Commercial experience in the C#, .Net & JavaScript
· Working knowledge of JavaScript frameworks, such as VueJS
· Enjoy working as part of a team and collaborating with others in an agile environment
· Experience in seeing projects through to deployment
· Experience with Azure DevOps for ticket management and CI/CD
· Good knowledge of software and application design and architecture
· Experience in the contact centre industry is advantageous