Software Consultant

VPWhite Here at VP&White we drive improvement for our clients, as well as helping them strive to evolve to exceed future goals.
We do this through believing in excellence, sharing a desire for continuous improvement and innovating the services and solutions of tomorrow; with the aim of improving businesses efficiencies and bottom-line.
We do all this by building a trusted partnership with our clients, where we are committed to fostering a transparent and close working relationship.
We share a desire to use all our skills and talents to help others to succeed.
We believe in bienveillance.
We specialise in optimising our customers operational performance by digitising their Corporate Social Responsibility, Environmental Health & Safety, Risk Management, Real Estate Management and Legal processes.
We do this by developing and implementing web solutions for our customers, which we have been doing so since 2006.
We have offices in Paris (France), Lyon (France), London (UK), Munich (Germany) and Chicago (USA), completed over 400 projects in more than 10 countries across the world since our inception and are now embarking on an exciting period of Global expansion.
To support our Global customers and in order to fuel our growth - we are currently looking for an ambitious open-minded Software Consultant to work directly on our customers projects to gather requirements, configure, test and deploy our partners software, in line with our client's needs.
Key Responsibilities You will have the opportunity to work with some of the biggest organisations in the world within a dynamic, agile company that operates with a start-up vibe, but with the backing of a secure parent company.
You will be managed by our International Services Manager and will quickly take on responsibilities both internally and in relation to clients, after training courses on the relevant tools.
You will be able to work with a Project Manager, clients and partners to take their business rules, workflows and processes, and work with the software to configure them to our clients' requirements.
This is a client facing role and there is a need for you to manage project tasks, delegate work packets where needed and configure our partner's software.
There is no requirement to have prior experience of programming, but a good sound knowledge in business workflow, logic and project management is required.
Your main responsibilities will be: You will be involved in all phases of the project; Manage the end-to-end implementation of partner software for clients, including system setup, configuration, and customisation to meet client needs Project Management of technical work packets and activities; Track progress, identify potential risks, and recommend mitigation strategies to ensure projects stay on schedule and within scope Collaborate with internal teams (sales, product development, and support) to ensure client requirements are met and potential upsell opportunities are identified Build and maintain strong relationships with clients to ensure their long-term satisfaction Participate in client meetings to discuss progress, address any issues, and identify additional opportunities for collaboration or service offerings Act as the primary technical contact for clients throughout the project lifecycle, addressing questions, concerns, and technical issues Collection of requirements Leading workshops (preparation, presentation, feedback) Implementing of functionalities (feasibility study, data models, configuration) Tests, validation, quality control (unit tests, functional tests) and provide training to clients' end users on how to effectively use the software Create and maintain detailed documentation for configurations, customisations, and integrations Customer follow-up, customer success, documentation, training This position is based in our offices in Central London Personal Attributes We are looking for someone who is individually and collectively passionate , innovative , always in search of excellence but fundamentally dedicated in helping our partners, customers and other VPs to deliver change for good.
The successful candidate should have the following attributes: Be an effective communicator with good presentation skills and the ability to build rapport with stakeholders across all levels of seniority They should be driven by KPIs and willing to tackle challenges head on in pursuit of delivering individual and company growth A methodical approach to troubleshooting and resolving technical issus Proven track record of working directly with clients and building strong relationships both externally and internally within organisations Are a responsive and proactive individual looking to drive innovation in their field of expertise and the wider business Capable of managing multiple projects simultaneously, prioritizing tasks, and meeting deadlines Has strong attention to detail and a methodical and organised individual.
They are dynamic, rigorous and organised; you like to be challenged You have good interpersonal skills; you like to work in a team and you appreciate customer relations A commitment to understanding client needs, delivering solutions that exceed expectations, and providing excellent customer servics Willingness to go the extra mile to ensure client satisfaction and successful project outcomes You have the curiosity and flexibility necessary to familiarise yourself with new tools Fluent in written and spoken English Professional proficiency in other languages is appreciated Skills and Experience You will have the necessary skills to fulfil your day-to-day responsibilities and have the following skills and experience: Bachelor's Degree or equivalent relevant experience Hands-on experience in configuring, deploying, and customising software solutions for clients Ability to diagnose and resolve technical issues related to software performance, compatibility, and functionality Skilled in creating clear, detailed technical documentation for system configurations, customisations, and processes Ability to manage multiple tasks and projects simultaneously, prioritizing effectively to meet deadlines Experience working with clients and internal teams to understand project goals, manage expectations, and resolve conflicts Ability to build strong relationships with clients, understanding their unique needs, and ensuring successful project outcomes Experience delivering training to end-users and providing ongoing technical support post-implementation A client-centered approach to resolving issues, delivering solutions that align with client goals and business needs You are familiar with UML and data models (knowledge of SQL would be a plus) Clear and concise in presenting technical concepts and solutions to both technical and non-technical stakeholders Strong writing skills for developing technical documentation, status reports, and client-facing materials Ability to actively listen to clients' needs and provide relevant, actionable solutions Ability to work collaboratively within a team, contributing to collective goals while also managing individual responsibilities Your curiosity and open-mindedness allow you to work on a wide variety of business and/or technical challenges.
You are a good communicator and enjoy working in a team.
Furthermore, if you are autonomous, rigorous, organised and curious .... Then our paths are made to cross!
Why should you join us?
If you are passionate about working for a high-growth company , are resilient when faced with challenges, intellectually curious, excited about technology and ambitious, this role is for you.
We believe in seeking satisfaction for our customers and for each other through excellence, innovation and trust.Seeking excellence in sharing a desire for continuous improvement, seeking innovation by creating the solutions of tomorrow and seeking trust by being a trusted partner where we are committed to fostering transparent and close working relationships to grow and evolve.
VP&White believes that everyone is an individual and understands the challenging environment that we live in, we therefore want to ensure that the talent we recruit are looked after.
On top of an annual salary we also offer some key benefits: Private Medical Insurance Pension scheme Income protection and life cover Bonuses Working at VP&White means participating in the growth of a company in full expansion.
It means growing and evolving in an international work environment, where cohesion and good humour are in our DNA!
VP&WHITE is an Equal Opportunity Employer.
We believe that great minds think differently.
We value diversity of backgrounds, beliefs, and interests, and we recognise diversity as an important source of intellectual thought, varied perspective, and innovation.
Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Please note that we are not sponsoring work permits at this time.
As such, you will need to have a right to work in the UK for this position.