Software Consultant (H/F)

Here at VP&White we drive improvement for our clients, as well as helping them strive to evolve to exceed future goals.
We do this through believing in excellence, sharing a desire for continuous improvement and innovating the services and solutions of tomorrow; with the aim of improving businesses efficiencies and bottom-line.
We do all this by building a trusted partnership with our clients, where we are committed to fostering a transparent and close working relationship.
We share a desire to use all our skills and talents to help others to succeed.
We believe in bienveillance.

We specialise in optimising our customers operational performance by digitising their Corporate Social Responsibility, Environmental Health & Safety, Risk Management, Real Estate Management and Legal processes.
We do this by developing and implementing web solutions for our customers, which we have been doing so since 2006.
We have offices in Paris (France), Lyon (France), London (UK), Munich (Germany) and Chicago (USA), completed over 400 projects in more than 10 countries across the world since our inception and are now embarking on an exciting period of Global expansion.

To support our Global customers and in order to fuel our growth – we are currently looking for an ambitious open-minded Software Consultant to work directly on our customers projects to gather requirements, configure, test and deploy our partners software, in line with our client's needs.
Key responsibilitiesYou will have the opportunity to work with some of the biggest organisations in the world within a dynamic, agile company that operates with a start-up vibe, but with the backing of a secure parent company.

You will be managed by our International Services Manager and will quickly take on responsibilities both internally and in relation to clients, after training courses on the relevant tools.
You will be able to work with a Project Manager, clients and partners to take their business rules, workflows and processes, and work with the software to configure them to our clients' requirements.
This is a client facing role and there is a need for you to manage project tasks, delegate work packets where needed and configure our partner's software.

Your main responsibilities will be:
Manage the end-to-end implementation of partner software for clients, including system setup, configuration, and customisation to meet client needsProject Management of technical work packets and activities; Track progress, identify potential risks, and recommend mitigation strategies to ensure projects stay on schedule and within scopeCollaborate with internal teams (sales, product development, and support) to ensure client requirements are met and potential upsell opportunities are identifiedBuild and maintain strong relationships with clients to ensure their long-term satisfactionParticipate in client meetings to discuss progress, address any issues, and identify additional opportunities for collaboration or service offeringsAct as the primary technical contact for clients throughout the project lifecycle, addressing questions, concerns, and technical issuesCollection of requirementsLeading workshops (preparation, presentation, feedback)Implementing functionalities (feasibility study, data models, configuration)Tests, validation, quality control (unit tests, functional tests) and provide training to clients' end users on how to effectively use the softwareCreate and maintain detailed documentation for configurations, customisations, and integrationsCustomer follow-up, customer success, documentation, trainingPersonal attributesWe are looking for someone who is individually and collectively passionate, innovative, always in search of excellence but fundamentally dedicated in helping our partners, customers and other VPs to deliver change for good.

The successful candidate should have the following attributes:
Be an effective communicator with good presentation skills and the ability to build rapport with stakeholders across all levels of seniorityDriven by KPIs and willing to tackle challenges head on in pursuit of delivering individual and company growthA methodical approach to troubleshooting and resolving technical issuesProven track record of working directly with clients and building strong relationships both externally and internally within organisationsResponsive and proactive individual looking to drive innovation in their field of expertise and the wider businessCapable of managing multiple projects simultaneously, prioritizing tasks, and meeting deadlinesStrong attention to detail and a methodical and organised individual.Dynamic, rigorous and organised; enjoys challengesGood interpersonal skills; enjoys working in a team and appreciates customer relationsCommitment to understanding client needs, delivering solutions that exceed expectations, and providing excellent customer serviceWillingness to go the extra mile to ensure client satisfaction and successful project outcomesCuriosity and flexibility necessary to familiarise yourself with new toolsFluent in written and spoken EnglishProfessional proficiency in other languages is appreciatedSkills and ExperienceYou will have the necessary skills to fulfil your day-to-day responsibilities and have the following skills and experience:
Bachelor's Degree or equivalent relevant experienceHands-on experience in configuring, deploying, and customising software solutions for clientsAbility to diagnose and resolve technical issues related to software performance, compatibility, and functionalitySkilled in creating clear, detailed technical documentation for system configurations, customisations, and processesAbility to manage multiple tasks and projects simultaneously, prioritizing effectively to meet deadlinesExperience working with clients and internal teams to understand project goals, manage expectations, and resolve conflictsAbility to build strong relationships with clients, understanding their unique needs, and ensuring successful project outcomesExperience delivering training to end-users and providing ongoing technical support post-implementationA client-centered approach to resolving issues, delivering solutions that align with client goals and business needsFamiliarity with UML and data models (knowledge of SQL would be a plus)Clear and concise in presenting technical concepts and solutions to both technical and non-technical stakeholdersStrong writing skills for developing technical documentation, status reports, and client-facing materialsAbility to actively listen to clients' needs and provide relevant, actionable solutionsAbility to work collaboratively within a team, contributing to collective goals while also managing individual responsibilities.Your curiosity and open-mindedness allow you to work on a wide variety of business and/or technical challenges.

You are a good communicator and enjoy working in a team.
Furthermore, if you are autonomous, rigorous, organised and curious ….
Then our paths are made to cross!
Why should you join us?If you are passionate about working for a high-growth company, are resilient when faced with challenges, intellectually curious, excited about technology and ambitious, this role is for you.

We believe in seeking satisfaction for our customers and for each other through excellence, innovation and trust.
Seeking excellence in sharing a desire for continuous improvement, seeking innovation by creating the solutions of tomorrow and seeking trust by being a trusted partner where we are committed to fostering transparent and close working relationships to grow and evolve.

VP&White believes that everyone is an individual and understands the challenging environment that we live in, we therefore want to ensure that the talent we recruit are looked after.

On top of an annual salary we also offer some key benefits:
Private Medical InsurancePension schemeIncome protection and life coverBonusesWorking at VP&White means participating in the growth of a company in full expansion.
It means growing and evolving in an international work environment, where cohesion and good humour are in our DNA!
VP&WHITE is an Equal Opportunity Employer.
We believe that great minds think differently.
We value diversity of backgrounds, beliefs, and interests, and we recognise diversity as an important source of intellectual thought, varied perspective, and innovation.
Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.

Please note that we are not sponsoring work permits at this time.
As such, you will need to have a right to work in the UK for this position.

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