Role Summary We are looking for a dynamic and enthusiastic individual to join our busy and fast paced department.
You must demonstrate excellent organisational skills along with outstanding customer service skills and have experience of working with IT systems.
The post holder will be able to use their own initiative to prioritise their daily workload to meet the changing needs of the service.
The role is diverse and will require an individual who is able to adapt to the growth and challenges of the department.
With offices in both Wonford and Osprey house, on a rota basis the post holder will be required to work at either site.
About the Role For more information on the Job Description and Responsibilities please click the link below.
More detail about the role You will have excellent communication and written communication skills.
As well as daily administrative duties, you will understand and manage waiting lists working to meet standard NHS targets.
You will be required to learn and use multiple computer systems in order to fulfil your role.
The post holder must provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them respect and empathy and to ensure the professional image of the Trust is maintained at all times.
You will be responsible for actioning all referrals received via the Devon Referral Service and liaising with the relevant booking teams to ensure timely appointments are made.
Working Pattern: Monday to Friday 9am - 5pm Interview Date: Thursday th January 5 For further information please contact: Angela Stylianou, Admin Line Manager via email oron As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.
We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.
We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon.
Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes.
We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you'll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications.
Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills.
Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.