This year Germaine de Capuccini has seen its 60th anniversary, and we are expanding our UK training team.
As a world-leading skincare specialist, Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products.
We are experts in combining cutting-edge skincare with exotic rituals.
We are looking for a Skin Care Ambassador ideally situated in the Berkshire region.
Key Responsibilities - Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
- Delivery of daily skincare workshops and treatments, with a delivery of a high-quality service and product knowledge - Build relationships with customers and team members.
- Achieve monthly retail targets, lead by example, and regularly run incentives.
- Promote a culture of high standards of cleanliness within the department.
- Ensure stock and brand visual merchandise are well presented at all times.
- Stock monitoring, rotation and ordering, to requirements to achieve sell-out and targets.
- Commit to ensuring treatments are delivered to the highest possible standards.
- Act as an ambassador of a global brand.
- Administrative duties will include maintaining a daily calendar, and monitoring and reporting.
- The use of Microsoft Office, along with other administrative requirements, is key to the role.
- Assisting with customer transactions.
- Responsible for maintaining a high standard of treatment hygiene within the treatment environment.
- To be flexible and always prepared to support the business needs when required.
- Support at customer and industry events when applicable.
Experience and qualifications required - A minimum of 1 - 2 years of experience within the Beauty/Spa/ retail industry as a therapist.
- Experience of working in a fast-paced environment, delivery, excellent customer service skills and skincare product knowledge.
- Trained face and body therapist up to NVQ Level 3 /City & Guilds or equivalent - Advanced electrical treatment training is preferred but not essential.
- NVQ / City and Guild Level 2 with 2 years experience also considered.
- Strong retail experience.
- Confident with IT including power point/outlook/excel.
Qualities The right person for our team will love a challenge.
Is passionate about skincare.
They will have exceptional communication and presentation skills.
An ability to engage with the end consumer.
Self-motivated to work independently and enjoy coming together as part of a team.
Adaptive to changing workloads due to the fast-moving pace of the beauty industry and our luxury brand.