Job Description As a Shift Manager you will contribute to the success of the site by supporting the Operations Manager in the day-to-day running of the warehouse, ensuring all aspects of Health & Safety within the Warehouse are maintained and product is picked and dispatched to the highest standard in order to meet contractual KPI's.
Shift Pattern: Monday to Friday - Rotating, 06:00-14:00, 14:00-22:00, 22:00-06:00 What will you be doing?
Manage and motivate the shift team in order to ensure that productivity and service KPI's are achieved or exceeded.
Ensure the highest possible levels of health, safety and hygiene are upheld so that legislative and quality requirements can be complied with, ensuring relevant paperwork is completed and retained.
Ensuring the highest levels of Quality and compliance are maintained and that the site operates to the Audit standard required.
Deliver communication briefings so that all shifts are aware of all Company and local issues and employees are able to offer input / improvements and feel involved.
Manage Goods Inwards area to ensure that receipts are made quickly and without damaging goods so that stock is available to satisfy orders.
Develop all team members so that their contributions to the Warehouse can be maximised and succession plan.
Carry out disciplinary / grievance interviews and investigations in line with Company procedure.
Monitor and control sickness absence levels in line with Company policy and carry out return to work interviews effectively and efficiently.
Monitor and control time and attendance system.
To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
Man power planning, by ensuring the appropriate levels of overtime and agency workers to efficiently and cost effectively run the shift.
Enforce and adhere all Company policies and procedures.
Monitor and control training for teams, ensuring the correct amount of health & safety representation on shift, i.e.
First Aiders, Fire Marshalls etc.
Support Management in any ad-hoc duties within the Warehouse function.
Qualifications Able to demonstrate a high level of attention to detail.
Should have good oral and written communication skills.
Strong interpersonal, conciliation skills and the capacity to network with suppliers and customers.
Ability to work efficiently and accurately under pressure.
Effectively prioritise work load in order to meet set deadlines.
Ability to efficiently lead a team, delegate, supervise functions and keep staff motivated.
Able to work as part of a team or individually.
Must be flexible in approach to work and shift patterns.
PC Literate in MS Word, Excel and Outlook.
Working knowledge of WMS systems would be useful but not essential.
Experience in a packing, or e-commerce operation would be advantageous.
Additional Information As part of our drive to make Great Bear a great place to work.
We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave – Competitive holiday entitlement of 33 days inclusive of bank holidays.
Company Bonus – We do our best work to succeed together.
When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer Life Assurance - 4 x your annual salary Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam