Servicenow Voice Expert

Job Title: ServiceNow Voice Architect (With Amazon Connect) Rate: Market Rates Length: Initial 3 Months Our client, a dynamic consultancy dedicated to driving transformation across their clients' customer service platforms, is seeking a talented ServiceNowVoice Specialist to join their team.
In this role, you'll leverage your expertise in Amazon Connect and ServiceNow to design, develop, and deploy powerful customer experience solutions that redefine service standards.
What You'll Do: Integrate Amazon Connect within ServiceNow to enhance voice and customer support channels Collaborate with cross-functional teams to deliver seamless, intuitive service solutions Analyze and optimize service workflows, focusing on high-impact areas to drive efficiency and client satisfaction What You Bring: Hands-on experience with Service Voice Now and Amazon Connect Strong background in customer experience and voice solutions Proven track record of delivering tailored, client-focused service solutions