Job Title: ServiceNow Platform ManagerOur client is seeking a motivated and experienced IT Service Management (ITSM) Platform Manager with a focus on IT Asset Management (ITAM).
The role involves designing the firm's Common Service Data Model (CSDM) and configuration management database, managing platform requirements, and ensuring alignment with architectural strategies.
The candidate will coordinate data and process management across the firm, establish a governance framework, and work closely with various organizational areas including senior management, technical engineering, risk management, and operational support.Top 3 Skills:IT Service Management (ITSM) and IT Asset Management (ITAM) Expertise:Deep knowledge and experience in ITSM platforms, particularly with ServiceNow.Experience with Incident, Problem, Request, Change, Release, Configuration (CMDB), IT Asset, Knowledge, and Reporting in ServiceNow and/or FlexeraSoft.Project/Program Management:At least 10 years of technology project/program management experience.Ability to guide development of ITSM solutions, manage budgets, host governance forums, and drive project milestones to timely execution.Collaboration and Leadership:Strong ability to collaborate with various teams and stakeholders, including senior management and technical engineering.Capable of setting direction, motivating team members, and operating as a leader in cross-functional forums.These skills are essential for successfully managing and modernizing ITSM and ITAM systems within a highly regulated financial services environment.
Location Glasgow, UK Trading as TEKsystems.
Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom.
No.
2876353.
Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group").
Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.