ServiceNow Lead Solution Architect (SC Cleared) - Remote - 3 Months - £600-£700 Inside IR35
The Lead Solution Architect is responsible for leading the design and development of innovative solutions to meet the needs of the business.
The primary objective of this role is to deploy, maintain, and improve the ServiceNow Service Management platform used to support its external customers and internal staff.
The role will provide technical leadership by coaching and mentoring a high-performing and engaged team.
Responsibilities:Lead the design and implementation of complex IT solutions that meet the business needs of the organization.Collaborate with stakeholders to understand their requirements and translate them into solution designs.Develop and maintain solution architecture documentation.Provide technical guidance to the development team to ensure the quality and integrity of the final solution.Evaluate and recommend new technologies, platforms, and frameworks to improve solution design and delivery.Ensure adherence to best practices, standards, and procedures related to solution design and delivery.Manage and mentor a team of BAs, admins, solution architects, and developers.Communicate effectively with stakeholders at all levels of the organization.Focus on designing and implementing complex IT solutions.Ensure platform alignment with the business strategy.Provide consultative technical leadership to the platform team.Create and maintain a detailed view of the existing architecture.Provide architectural controls to ensure the correct technical solutions are used when delivering business solutions.Resolve technical escalations, including responding to defects. Skills/Experience:Experience working as a ServiceNow Application Architect, carrying out system maintenance and upgrades.Experience using Business Rules, Client Scripts, Workflows, Form Design, and UI Actions.Experience with the CSM module.Experience with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics, and Reporting.Demonstrable knowledge of Domain Separation and RBAC controls.Demonstrable knowledge of Platform Integrations and data normalization.Demonstrable knowledge of scripting in one or more of the following: JavaScript, Web Services, HTML, Angular, etc.Excellent understanding of ServiceNow platform administration.Must be SC Cleared.
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