Service Team Leader

Details of the offer

About The Role Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?
Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?
We're looking for Team Leaders to lead our Service teams and drive our service performance forward for our customers.As a Checkout Team Leader youre the driving force behind our Checkout team and as part of your role you will: Be a visible presence across all front end service operations, utilising headsets to quickly support colleagues and help customers complete their purchases quickly and efficiently at checkouts Create a team that delivers outstanding, friendly and helpful service to all our customers Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement Build a supportive and performance driven culture where achievement and contributions are recognised and rewarded Confidently utilise all dashboards and reports to make decisions that will optimise the front end experience,root cause issues, developing plans and implementing corrective action Ensure all policies, procedures and legal obligations including cash handling, are followed as specified by the company Be responsible for the coordination and day-to-day communication within the front end departments, including cash, petrol station (where applicable) kiosk, customer service desk, trolleys and car park, supporting colleagues with queries where required Minimise waste, delegating put backs to be completed in a timely manner In return for your hard work we will offer you: Fully flexible shift patterns Six weeks holiday (including bank holidays) 15% discount in our supermarkets and convenience stores available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised in store cafe or shop floor ranges Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We want to provide everyone with the opportunity to succeed in their role and career with us.
Its one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.
About You Youll be the kind of person who has: Ability to build and maintain effective relationships Experience in developing and leading teams, coaching to build competence and confidence for high performance Strong operational and technical knowledge of the Service department Able to effectively plan, organise and manage own and direct reports workload Able to work to strict deadlines What happens next?Click apply today to join our team - it only takes a couple of minutes!
Well contact you soon, so please check your emails and phone regularly.Please note: We will only recruit individuals who are over the school leavers age.
To find out the school leavers age please visit the following linkAt Morrisons, we want to make sure our recruitment process is fair and accessible to all.
If you require any support with completing your online application, please contact us at .
Alternatively if you need adjustments at interview stage, if you're invited for interview you'll be given a local contact who can support you with this.


Nominal Salary: To be agreed

Source: Talent_Ppc

Job Function:

Requirements

Head Leadership & Organization Development (100% Remote)

* This is a position for candidates already based in Europe with a valid working visa/ permit Are you looking to evolve your career and transform organizatio...


Human Edge - Greater Manchester

Published 14 days ago

Head Of Demand Planning

Head of Demand Management We're looking for a Head of Demand Management to join a leading manchester based textiles manufacturer, to help us work smarter, an...


People Place Uk - Greater Manchester

Published 14 days ago

Head Of Fp&A | Well-Established Financial Services Company | Remote

Head of FP&A | Well-Established Financial Services Company | Remote Harmonic are delighted to partner with a leading fintech company in their search for a st...


Harmonic Finance™ | Certified B Corp - Greater Manchester

Published 14 days ago

General Manager

Company Description The Fountain House is a vibrant and iconic venue in the heart of Manchester. We are renowned for our exceptional food and lively atmosphe...


Greene King - Greater Manchester

Published 14 days ago

Built at: 2025-01-21T04:17:15.365Z