Service Support Administrator

Job Description Service Support Administrator | Wigan | Salary: Up to £28k + Benefits Hours: 38.75 hours per week - Monday - Friday Service Support Administrator Benefits: Competitive salary 22 days holiday per annum (plus public holidays) Increasing holiday entitlement by 1 day per year, up to a maximum of 25 days per annum Pension Scheme Company contractual sick pay scheme Private Medical Scheme Cycle to Work Scheme Zachary Daniels have an exciting opportunity to join a leading global provider proudly accredited by Investors in People based in Wigan.
The successful candidate will be part of a dynamic and supportive team that values teamwork.
If you're looking for a role where you can grow and challenge yourself, then this is the perfect opportunity for you!
Responsibilities for a Service Support Administrator (but not limited to) As a Service Support Administrator , you will play a key role in delivering exceptional customer service and ensuring that operational support requests are handled efficiently and in line with the company's service level agreements (SLAs) and contractual obligations.
Receive, record, and process incoming customer support requests via phone and email.