Job overview Are you a creative, kind and experienced leader with a passion for mental health services?
We are looking for an enthusiastic Service Manager to join our team and lead our multidisciplinary services to new heights.
As a Service Manager, you will play a pivotal role in shaping the future of our services, ensuring the highest standards of care, and driving continuous improvement.Oxford Health delivers CAMHS service in BaNES, Swindon and Wiltshire and Adult Eating Disorders in Swindon and Wiltshire.
Our CAMHS services include a Single Point of Access, Getting Help and Getting More Help Teams, a Forensic CAMHS service, Mental Health Support Teams, Inreach (interface with social care) and a Crisis and Home Treatment team.
You will lead a range of services across BSW, alongside two other experienced Service Managers.
In this role, you will be at the forefront of managing and inspiring a diverse team of healthcare professionals, including medical, administrators, nursing, AHP, and psychologists.
Your leadership will be crucial in delivering outstanding service quality, managing resources effectively, and fostering a culture of excellence and innovation.We are an experienced and innovative Senior Management Team who work closely together to ensure we are able to deliver an excellent service, whilst supporting one another.
In this role we will support you to learn and to develop the skills you need to be an excellent service manager.
Main duties of the job You will have the opportunity to: Lead and Inspire: Guide and motivate your teams to achieve their full potential and deliver exceptional patient care.Drive Quality Improvement: Ensure compliance with CQC standards and lead initiatives to enhance service quality and patient outcomes.Manage Resources: Oversee budget management, develop financial plans, and ensure efficient use of resources.Champion Change: Lead transformation programs, implement best practices, and contribute to strategic planning.Engage Stakeholders: Collaborate with patients, carers, and partners to shape the future of our services.
Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles.
Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.
Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"Our values are: "Caring, safe and excellent"At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing.
These include: Excellent opportunities for career progressionIndividual and Trust wide learning and development27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceNHS DiscountPension schemeLease car schemeEmployee Assistance ProgrammeMental Health First AidersStaff accommodation (waiting lists may apply)Staff networking and support groups Detailed job description and main responsibilities This role requires a dynamic leader who can manage complex services and drive improvements across various domains.
If you need more detailed information or have specific questions about any section, feel free to ask!
Person specification Knowledge Essential criteria In depth understanding of the NHS and/or public servicesGood level of knowledge of commissioning – the split between CCG and other commissioning rolesGood level of knowledge of Buisness Intelligence and how & when it should be used in everyday service delivery Qualifications Essential criteria Educated to Master's degree level or equivalent professional experienceEvidence of continuing professional development Desirable criteria Participation in a relevant NHS Senior Management Development Programme Experience Essential criteria Substantial experience managing health and social care staff.
To include a range of knowledge base and experience of how to maximise peoples skillsExtensive experience of the development of good relationships across a range of key stakeholdersSubstantial experience of directly leading substantial change Personal Qualities Essential criteria A well developed team playerHigh degree of motivation and commitment to the organisationAbility to see the bigger picture as well as the local picture at any one timeHonesty and integrity All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study.
Please ask your referees to respond promptly to reference requests.Employees are expected to undertake mandatory and statutory training related to their role.We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential.
All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.Oxford is a world-renowned centre of excellence for research.
Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site.
The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing