Job summary We are looking for an experienced, enthusiastic, motivated and confident Service Manager for the low secure and low secure learning disability services in Dartford.
The Service Manager will be responsible for the overall management of the wards and the Learning Disability Forensic Outreach Liaison Service (LDFOLS).
Working closely with colleagues in all other relevant teams, will ensure excellent clinical, operational and financial outcomes.
They work collaboratively with other providers enabling seamless patient pathways and service user engagement.
The Service Manager will use data and analysis to support better outcomes for patients and will actively coordinate initiatives to ensure improvement plans are developed and implemented in the medium secure unit.
They will actively pursue the best outcomes for patients and carers and know how other Trust services contribute to the organisation's success.
They will identify opportunities for service improvement and growth seeking support from the General Manager to maximise these.
They will also deputise for the general managers in all aspects of the service as required.
Band 8a plus High-Cost Area Allowance and On Call Allowance.
5% of basic salary, subject to a minimum payment of £1,192 per year and a maximum payment of £2,011 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) Main duties of the job Working closely with the professional heads and the General Manager to provide demonstrable assurance that the quality of the clinical services including patient safety, patient satisfaction, and clinical outcomes meet the required high standards.
This will include investigations into serious incidents, complaints and staffing issues, appraisal, supervision and training of staff, and compliance with mandatory reporting.
Service Managers work closely with the Team Managers (direct reports) and other professionals to ensure care pathways are effective with regular reviews to enable strategic and operational plans to be delivered.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
About us Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey.
We are rated Good overall by the CQC.Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Job description Job responsibilities Please refer to the attached job description for full details and main responsibilities of the role.
At KMPT, we are serious about diversity and inclusion, and we are working hard to build this into our DNA.
We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.
Person Specification Education / Qualifications Essential Recognised Professional Qualification Mental Health/ Learning disability Nursing (RNLD/RMN), or any allied health profession.
First Degree Evidence of continuing professional development to Master's level or equivalent.
Desirable MSc.
Management course Experience Essential Senior Management Experience in running large multidisciplinary teams Experience of managing budgets and resources effectively Experience of leading and managing change to deliver organisational goals Experience of individual and team Performance Management and Appraisals Experience of leading business planning processes and delivering targets within an agreed budget Experience of involving service users and carers in the development of services.
Experience of working within a multidisciplinary team.
Desirable Project Management Qualification Knowledge and Skills Essential Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels.
Knowledge of public sector management and NHS Mental Health services and Social Care Leadership skills especially the ability to lead and manage change through influence without direct management Able to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions Able to monitor and evaluate standards for quality within the service Able to work with minimum supervision and ability to set priorities in line with local and national priorities