Founded in 1994, TEKSAN continues its journey to become a global brand worldwide.
As a pioneering engineering company in quality and innovation, we started our journey with the motto of reliable power and today we serve in more than 140 countries in 6 continents with 2 factories and more than 900 employees by developing reliable and innovative products for a sustainable life.
We are growing with the determination to be the first brand that comes to mind when it comes to sustainable life, energy and generators with our dozens of dealers around the world as well as our UK and US offices.
We support each other in our working environment and believe in the power of common mind and being a family.
We want to add creative, innovative, enthusiastic and teamwork-loving friends to our ever-growing family.
Office Location: Office
Provide reports on any defects or issues for goods in to Quality Departments.
Manage Warranty claims from our dealers.
Liaising with Tech Support when neccesary.
Creating reports for any warranty claims and send to Tech Support/ Warranty Deparmtent)
Conduct weekly warranty meetings with Support team.
Prepare customer quotations for service visit requests.
Manage genset stock including collection/delivery planning, general warehouse efficiency.
Pre-delivery inspections of sold products and ensure paperwork completed and assigned.
Visiting customer sites for warranty claims (Inspection and on site repair for Teksan issues)
Support customer engineering teams for Teksan engineering and servicing needs.
Assist the engine manufacurers field service departments on site, if required.
Generator servicing at customer locations.
Fluent in spoken and written of English,
~ Fluency in a second European language (German, French, or Spanish) is a strong asset.
~3+ years of experience in Diesel and Gas generator maintenance,
~ Industry certified Electrical Qualification (HND/ HNC or higher),
~ Proficiency in Microsoft Office applications ,
~1+ year of experience using SAP systems.
~1+ year of experience with CRM tools.
~ Proven experience in developing management reports and presentations.
We are looking for a Service Manager.