Service Designer

Lead Service & UX Designer Location : London, Hybrid (2 days)
Salary : Up to £95,000 + bonus
Join a global design network with studios across the world, combining strategy, technology, and design to create impactful, purpose-driven products and services that positively affect society.

What You'll Be Doing As a Service & UX Designer , you'll play a key role in developing our Customer Experience and Service Design offerings, helping to establish us as a leading provider in these areas.
You'll work closely with design, client services, and project management leads to deliver innovative employee, customer, and user experiences.

Key Responsibilities
Project Leadership : Lead interaction and service design projects, including workshops, creative sessions, and defining design principles.
User-Centered Design : Ensure all designs are informed by a deep understanding of the people we're designing for.
Practice Innovation : Evolve Service Design practices, integrating insights from internal and external expertise.
Mentorship : Guide junior team members, offering constructive feedback and skill development.
What You'll Bring
Service Design Expertise : Proven experience leading complex design projects with multiple designers.
Tool Mastery : Proficient in Adobe CC, InVision, Sketch, Axure, and other design tools.
Strategic Thinking : Ability to assess broad business issues, focusing on impactful design solutions.
Clear Communication : Strong communicator, able to engage clients and teams with a user-centered approach.
If you're a resilient, creative designer with an entrepreneurial mindset and a passion for impactful solutions, we'd love to connect!

Contact Anna-Jane Murphy at Anson McCade to learn more!