Service Demand Planning Associate

Proclinical is seeking a Service Demand Planning Associate to enhance customer satisfaction by ensuring optimal resource availability across the UK and ROI.
This role involves coordinating supply-demand processes, supporting capacity forecasts, and contributing to strategic business goals.Responsibilities:Monitor demand and supply using digital tools, addressing imbalances proactively.Collaborate with cross-functional teams to resolve supply issues.Support weekly demand-supply meetings with insights for supply management.Ensure data quality and process adherence for effective supply/demand management.Manage inventory data entry accuracy and efficiency.Develop communication within the TS organization.Plan resources daily through stakeholder engagement.Update customers on project changes and manage out-of-hours planning.Assist in mid-to-long-term demand planning and capacity forecasting.Support inventory management and adhere to ordering guidelines.Communicate global supply chain changes to stakeholders.Key Skills and Requirements:Educational background or equivalent experience.Experience in demand planning and CRM systems.Ability to manage multiple priorities in a fast-paced environment.Strong stakeholder management and communication skills.Proficiency in enterprise information systems (e.g., SAP, ERP, CRM).Analytical mindset with attention to detail.Ability to work independently and collaboratively.Resilience in a customer-centric environment.Fluent in English, both written and verbal.