Job Introduction Unique demands.
Unique services.
Unique rolesSodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity.
We prioritise employee well-being and play a vital role in fostering stronger communities.We are now seeking a Service Delivery Manager to join our team at Dennison Baracks in Thatcham.
What you'll do:Overall accountability and responsibility for the daily management, co-ordination and control of all operational activity, as set out in the Site Information Pack (SIP), CRL plan and operational manuals, across the designated and affiliated sitesTo plan, organise and manage the delivery of all guest services within the operational business areaTo ensure standards of service detailed in the service level agreement, KPIs and within the schedules of the contractual terms and conditions are achievedContribute to the growth of all services in order to meet client and commercial expectations whilst maintaining strict budgetary and cost controlWhat you bring:Experience of working in a management role within the soft FM service industryPeople management skills, including general HR skills in recruitment, training, and managing employee performance, including disciplinary and grievance procedures.Good numerical, interpersonal and communication skills must be able to demonstrate effective verbal and written communicationManagement knowledge of health & safety and food safetyAbility to make independent decisions and able to work on own initiative within a team environmentAble to demonstrate attention to detail and adherence to standardsAnalyse problems analytically, develop opportunities and implement innovative solutionsWhat we offer:Working with Sodexo is more than a job; it's a chance to be part of something greater.
You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.
In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues, or personal issues such as bereavement.Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24-hour virtual GP and various other services.The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.Money insights and financial benefits via the Salary Finance Platform.Save for your future by becoming a member of the Sodexo Retirement PlanA death in Service benefit for colleagues who pass away whilst employed by SodexoOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.Flexible and dynamic work environmentCompetitive compensationFull training and full protective uniform supplied Ready to be part of something greater?
Apply today!
Package Description 40 hours per weekMonday to Friday£32,000 per annum Sodexo rewards and benefits Free car parking onsite?Check your local transport links here: - the destination you should input is RG18 9TP